- Thomson Wireless Residential ADSL Gateway User's Guide
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E-DOC-CTC-20051017-0152 v1.0
Chapter 6
Troubleshooting
6.2 UPnP™ on Windows XP Systems 
SpeedTouch™ not
detected by UPnP™ or
IGD Control Client
Check the following:
 Make sure the UPnP™ and Internet Gateway Device Control Client Networking 
components are added to your Windows XP system.
 Your computer doesn’t support UPnP™ if you run an operating system other 
than Windows XP and Windows Millennium.
 Make sure that UPnP™ is not disabled in the SpeedTouch™ Web page; see 
“5.5.3 Game & Application Sharing” on page 67.
Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™ 
component to your system.
Proceed as follows:
1 In the Start menu, click (Settings >) Control Panel.
The Control Panel window appears.
2 Click Add or Remove Programs.
The Add or Remove Programs window appears.
3 Click Add/Remove Windows Components.
4 In the Windows Components Wizard, select Networking Services in the 
Components list and click Details.
5 In the Networking Services window, select Universal Plug and Play or UPnP 
User Interface and click OK. 
6 Click Next to start the installation and follow the instructions in the Windows 
Components Wizard.
7 At the end of the procedure the wizard informs you that the installation was 
successful. Click Finish to quit.










