- Thomson Lyra Digital Audio Player User Manual
EN
More Information
Troubleshooting Tips
The player does not turn on when
the PLAY button is pressed?
•  Battery may be inserted incorrectly.
•  Battery may be empty.
Skipping tracks or bad sound
quality?
•  Repeat, random or program function 
may be activated.
•  There may be strong magnetic fields 
(e.g. too close to TV) near the unit.
• Low Battery level.
Cannot perform playback?
•  LOCK function may be activated.
•  There may be no mp3/WMA/audible 
tracks in the internal memory.
USB display does not appear when
connected to computer?
•  Check connection between your unit 
and the computer. ( Refer to the “USB 
Driver Installation; MusicMatch 
Jukebox
TM 
Software” instruction 
manual)
•  Check if the USB drivers are properly 
installed ( Refer to the “USB Driver 
Installation; MusicMatch Jukebox
TM 
Software” instruction manual)
Cannot playback tracks on the
player.
•  Make sure audio tracks are encoded 
in the mp3 or Windows Media 
formats at supported bitrates. 
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
•  WMA files may be DRM protected 
and you don’t have the proper rights
(license) to play the files. 
•  Check the website and/or application 
help system of the music download 
service provider from where the 
content was purchased from for 
license acquisition details. For more 
information on how license 
acquisition works, go to www 
.microsoft.com/windowsmedia/drm.
Note:
For better result, we
recommend a constant encoded bit
rate from 32 to 320kbps for mp3
and 48kbps to 192kbps for Windows
Media Audio. 
Nevertheless, your unit may play
tracks encoded in variable bit rate
(VBR).
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