- Thomson Digital Technology Co. Ltd. Network Interface Module Instruction Manual

8900NET Instruction Manual 59

Service

Event Messages From the Frame Are Not Being Displayed by NetCentral or

Another SNMP Manager Application

1. Check that the frame is powered on and conﬁgured with an 8900NET

module on the Network.

2. Check that the 8900NET module in the frame is loaded with software

version 2.1 or later.

Earlier versions of software do not support SNMP.

3. Check that the SNMP Agent has been installed and conﬁgured on the

8900NET module.

View the 8900NET module

CONFIGURATION page and note the event con-

ﬁguration parameters, the

NET CARD EVENT REPORTS form and REPORT

DESTINATIONS table.

If these are not visible, install the SNMP Agent per the instructions in

the manual.

4. Check that the IP Address and Community Name for the SNMP

Manager has been assigned in the

REPORT DESTINATIONS table and is

Active.

• If there is no entry for the SNMP Manager in the Table, the SNMP

manager’s IP Address and Community name must be entered (see

Network Module Conﬁguration for SNMP on page 30).

• If the entry for the SNMP Manager is incorrect, it must be corrected,

activated, and the 8900NET module must be rebooted.

• If the entry has been entered and the Status of the entry is reported

NOT IN SERVICE, the Active operation for that entry must be selected,

applied and the 8900NET module must be rebooted.

• If the entry has been entered and the Status of the entry is

NOT READY,

the entry must be corrected, activated and the 8900NET module

must be rebooted.

• If the entry has been entered and the Status of the entry is

ACTIVE –

PENDING REBOOT, the 8900NET module must be rebooted.