User's Manual

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11 SUPPORT
DMS-CTC-20101206-0033 v0.1
11 Support
Introduction
This chapter suggests solutions for issues that you may encounter while installing, configuring or using your Technicolor
Gateway.
If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com
or contact your service
provider.
To p i c s
This chapter describes the following topics:
To p i c Page
11.1 Setup Troubleshooting 100
11.2 General Technicolor Gateway Troubleshooting 101
11.3 Wired Connection Troubleshooting 103
11.4 Wireless Connection Troubleshooting 103
11.5 Voice over IP Troubleshooting 104
11.6 Reset to Factory Defaults 105