User's Manual
Table Of Contents
- About this Setup and User Guide
- 1 Getting Started
- 2 Guided Installation
- 3 Manual Installation
- 4 Configuration Tools
- 5 The MediaAccess Gateway Wireless Access Point
- Introduction
- What you need to set up a wireless network
- Wireless Access Point
- Wireless client
- Configuring your wireless clients
- Secure your wireless connection!
- 5.1 Connecting Your Wireless Client via WPS
- 5.2 Connecting Your Wireless Client without WPS
- 5.3 Connecting Your Wireless Client via QR Code
- 5.4 Securing Your Wireless Connection
- 6 Telephony
- Voice over IP (VoIP)
- The expensive solution
- The Technicolor solution
- In this chapter
- 6.1 Setting Up Your Telephone Network
- 6.2 Address Book
- 6.3 Telephony Services
- 6.4 Viewing Call Logs
- 7 Saving Energy
- 8 Sharing Content
- 9 Network Services
- In this chapter
- Feature availability
- 9.1 UPnP
- 9.2 Assigning a service (HTTP, FTP,...) to a Computer
- 9.3 Dynamic DNS
- 9.4 Network Time Server
- 10 Internet Security
- Overview
- 10.1 Parental Control
- Introduction
- Access Denied page
- Address-based filtering
- Content-based filtering
- Combining the two filters
- Activating content-based filtering
- Option 1: content-based filter (combined with the address-based filter)
- Option 2: address-based filter only
- 10.1.1 Configuring Content-based Filtering
- 10.1.2 Adding Rules for Address-Based Filtering
- 10.2 Firewall
- 10.3 Access Control
- 10.4 Wireless Time Control
- 11 Support
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11 SUPPORT
DMS-CTC-20120510-0000 v1.0
11.2 General MediaAccess Gateway Troubleshooting
None of the LEDs light up (MediaAccess Gateway does not work)
Make sure that:
The MediaAccess Gateway is plugged into a power socket outlet.
You are using the correct power supply for your MediaAccess Gateway device.
The MediaAccess Gateway is turned on via the push button or rocker switch on the back panel.
The Broadband LED does not light up or is blinking
Make sure that:
The DSL cable is correctly connected. For more information, see “3.1 Connecting the MediaAccess Gateway to your
Service Provider’s Network”.
The DSL service is enabled on your telephone line. For more information, contact your Internet Service Provider.
The Internet LED does not light up
If you must authenticate to connect to the Internet, make sure that your user name and password are correct.
Proceed as follows:
1 Browse to the MediaAccess Gateway GUI.
For more information, see “Accessing the MediaAccess Gateway GUI” on page 33.
2 On the Broadband menu, click Internet Services.
3 Under Internet, click View More.
4 Check your user name
5 Re-enter your password.
6 Click Connect.
MediaAccess Gateway unreachable
If you can not access your MediaAccess Gateway via your web browser or the Setup wizard, you might consider a hardware
reset as described in “11.7 Reset to Factory Defaults” on page 110.
The power requirements for your MediaAccess Gateway are clearly indicated on the identification label of the
MediaAccess Gateway. Only use the power adaptor supplied with your MediaAccess Gateway.