User's Manual

E-DOC-CTC-20090105-0001 v0.1

6 Troubleshooting

Introduction

This chapter suggests solutions for problems you may encounter while installing or configuring your

Thomson Gateway.

If the suggestions do not resolve the problem, look at the support pages on http://www.thomson-

broadband.com or contact your service provider.

Topics

This chapter describes the following topics:

Topic Page

Setup Troubleshooting 50

General Thomson Gateway Troubleshooting 51

Reset to Factory Defaults 54