User's Manual
Table Of Contents
- Welcome to the TouchScreen
- Using the TouchScreen
- Managing Your System Security
- Understanding Arming Modes
- Understanding Your Protection Against Smash & Grab Attacks
- Arming and Disarming the System
- Sending an Emergency Alarm
- Testing Your Alarms
- Managing Connectivity Between the TouchScreen and the Central Monitoring Stat...
- Managing the Passcodes in your Security System
- Managing Connectivity between Your Home Devices and the Internet
- View Your Security Account Information
- Managing Sensors
- Managing Cameras
- Adding Cameras to the Security System
- Adding Key Fobs to the Security System
- Editing Key Fobs
- Managing Environmental Devices
- Managing Wi-Fi Repeaters
- Maintaining & Configuring the TouchScreen Device
- Appendix A: TouchScreen Installation and Maintenance
- Appendix B: Using the Key Pad
- Appendix C: Wi-Fi Repeater Placement
- Appendix D: Quick Reference Tables
Using the TouchScreen
19
Message Cause Resolution
keypad codes.
If the problem persists, you can choose to
acknowledge the problem (tap Acknowledge
Problem) to be able to arm your system
until Customer Care can provide a
permanent solution.
Tamper
Detected
Cover of the identified sensor or device
has been removed.
Make sure that the sensor cover on the
sensor is securely attached to the sensor
base.
For smoke detectors, ensure the cover is
securely in the twist-lock position on the
base.
If the problem persists, you can choose to
acknowledge the problem (tap Acknowledge
Problem) to be able to arm your system
until Customer Care can provide a
permanent solution.
Unknown
Trouble
An unknown condition occurred. Contact Customer Care.
Zone Swinger
Shutdown
A sensor has been triggered too many
times resulting in alarms (default is one
time). No more alarms will be sent to
central monitoring for 48 hours or until
the security system is disarmed.
The Swinger Shutdown feature helps
prevent a runaway TouchScreen from
tying up the central station.
Disarm the system to stop the swinger
shutdown.
Contact Customer Care to find out the
maximum number of alarms sent to central
monitoring before Swinger Shutdown for
your system.