User's Manual
Table Of Contents
- Welcome to the TouchScreen
- Using the TouchScreen
- Managing Your System Security
- Understanding Arming Modes
- Understanding Your Protection Against Smash & Grab Attacks
- Arming and Disarming the System
- Sending an Emergency Alarm
- Testing Your Alarms
- Managing Connectivity Between the TouchScreen and the Central Monitoring Stat...
- Managing the Passcodes in your Security System
- Managing Connectivity between Your Home Devices and the Internet
- View Your Security Account Information
- Managing Sensors
- Managing Cameras
- Adding Cameras to the Security System
- Adding Key Fobs to the Security System
- Editing Key Fobs
- Managing Environmental Devices
- Managing Wi-Fi Repeaters
- Maintaining & Configuring the TouchScreen Device
- Appendix A: TouchScreen Installation and Maintenance
- Appendix B: Using the Key Pad
- Appendix C: Wi-Fi Repeater Placement
- Appendix D: Quick Reference Tables
Using the TouchScreen
17
Message Cause Resolution
to jam its communication with the
sensors.
Most likely, someone is using a device
designed to scramble the radio
frequency (RF) signal of the sensors.
Lost Power External power for the sensor or device
named in this alert is not connected.
Only applicable to devices that require
external power.
Restore power to the sensor or device as
soon as possible to avoid draining the
battery.
Low Battery
Detected
Battery for the identified sensor is low. Replace the battery as soon as possible.
Needs Cleaning Sensor named in this alert is dirty or
dusty.
Clean the identified sensor.
Network
Connection
Lost
No broadband or cellular connectivity
to the TouchScreen.
Restore Internet connectivity as soon as
possible.
Contact Customer Care to report the loss of
cellular connectivity.
Sensor Battery
Low
The battery in the sensor is getting low.
A low battery report is issued when the
battery reaches 2.75 volts for sensors.
Replace with a battery of the same size and
capacity as soon as possible.
If you cannot replace the battery
immediately, you can choose to
acknowledge the problem (tap OK in the
Troubles list) for now so you can arm your
system.
If after replacing the battery the problem
persists, contact Customer Care.
Sensor
Communication
Failure
TouchScreen cannot communicate with
the identified sensor.
The most common cause for a sensor
communication failure is a low battery.
The TouchScreen checks its
communication integrity with the
sensors every 27 minutes. This
message is posted when the sensor
does not respond within 6 hours.
Replace the sensor.
OR
Replace the battery immediately with a
battery of the same size and capacity.
If you cannot replace the battery at this
time, you may choose to acknowledge the
problem for now so that you can arm your
system. If after replacing the battery the
problem persists, contact Customer Care.
Sensor
Communication
Jammed
TouchScreen’s communication with the
identified sensor is being jammed.
This could be a burglary in progress.