User's Manual

Managing Sensors & Zones
147
Figure 89: Installation:Welcome Screen
4. Tap System Information.
The System Information screen is displayed.
Figure 90: Installation: System Information Screen
5. If the current account has not been marked for RMA already, contact Customer Care and request
that it be marked for RMA.
6. Ensure you have the following information from Customer Care:
CPE ID of the RMAd TouchScreen
RMA Activation Code
Account Phone Number
Broadband Server IP
Cellular Server IP
Cellular APN
Note: If your system uses deployments, have Customer Care ensure that the new
TouchScreen (based on CPE ID) is applied to the customers Deployment.
7. Tap directly on the Broadband Server value (the IP).