User's Manual

Product Manual – Genie Air
TM
Version 1.3.0 – 11/22/2016
Page ii DIRECTV, Inc. Proprietary and Confidential
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A. Main Menu .............................................................................................................. 3029
B. My DIRECTV .......................................................................................................... 3029
C. Search & Browse .................................................................................................... 3029
D. Recordings ............................................................................................................. 3029
E. Extras ..................................................................................................................... 3029
F. Settings & Help -> Settings ..................................................................................... 3029
1. Settings & Help -> Settings -> Info & Test Screen Differences .......................... 3130
2. Settings & Help -> Settings -> Whole-Home Screen Differences ...................... 3433
3. Settings & Help -> Settings -> Reset Screen Differences .................................. 3635
4. Settings & Help -> Settings -> Remote Control Screen Differences .................. 3837
IX. Updates to Existing Genie OSDs .................................................................................. 3938
A. Video Bridge Connection Failed OSD ..................................................................... 3938
B. Wireless Connection Lost OSD .............................................................................. 3938
C. Internet Never Connected, Content Missing OSD ................................................... 3938
D. Program Requires Internet Connection OSD .......................................................... 3938
E. WVB Not Found OSD ............................................................................................. 3938
F. Connect to the Internet OSD................................................................................... 3938
X. Feature Differences ...................................................................................................... 4039
A. Transcoding ............................................................................................................ 4039
B. Recording & Streaming Conflicts ............................................................................ 4039
XI. Troubleshooting............................................................................................................ 4241
A. New OSD’s ............................................................................................................. 4241
1. Tilt Error OSD ................................................................................................... 4241
2. Thermal Warning OSD ...................................................................................... 4241
3. Bad AV Chip OSD ............................................................................................ 4241
B. System Test Diagnostic Codes ............................................................................... 4342
1. New Wireless IV Diagnostic Codes ................................................................... 4342
2. Updates to MoCA Test Errors ........................................................................... 4342
C. Symptoms .............................................................................................................. 4342
1. 5GHz SSID’s not listed ..................................................................................... 4342
D. Change to Existing Troubleshooting on Client / Server ......................................... 4342
1. Checks at Server .............................................................................................. 4342
2. No Servers Were Detected ............................................................................... 4342
3. Wireless Connection Lost ................................................................................. 4544
XII. LED Summary .............................................................................................................. 4746
A. Front Panel LEDs ................................................................................................... 4746