User's Manual

Product Manual – Genie Air
TM
Version 1.3.0 – 11/22/2016
Page 47 DIRECTV, Inc. Proprietary and Confidential
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XII. LED S UMMARY
A. FRONT PANEL LEDS
1. Status LED Table
Color
Interpretation
Troubleshooting
Off/No Color
No Power
Check if the Power LED at
the back panel is Green and
wait for 10 seconds.
If LED continues to remain
Off, reboot server.
Flashing Green
Booting (
Also IV Active, Data Feed Tests
)
N
ormal
Behavior during
boot-up
Solid
Blue
Activation / Client Add Ready
(Internal WVB has a good Connection to
the Server but No Clients paired with
Wireless Video Bridge)
Normal Behavior during
guided setup.
Solid
Yellow
Dish Not Detected (
or
) IV / Data Feed
Failed
This state occurs during
guided setup.
Check the Mobile
Installation App or RVU
client to see the error screen
and troubleshoot
accordingly.
Solid Green System Ready / Config Complete
(Wireless Clients should have a
connection to the server)
(normal operating color)
Normal Behavior on boot-up
complete. (Normal operating
state).
Solid Red
System Error
Restart the
Genie Air
TM
.
If LED continues to display
Solid Red, replace the Genie
Air
TM
.
Flashing Red
System
Error, trying to self
-
repair
Wait for TBD minutes to
check if the LED changes to
another state.
Else restart the Genie Air
TM
.
If the LED continues to
display Flashing Red, replace
the Genie Air
TM
.
Flashing White
Downloading Software
Normal Behavior during
SWDL.