User's Manual

Product Manual – Genie Air
TM
Version 1.3.0 – 11/22/2016
Page 39 DIRECTV, Inc. Proprietary and Confidential
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IX. U PDATES TO E XISTING G ENIE OSD S
The following OSDs have been included / updated for Genie Air
TM
. Troubleshooting remains
the same as today.
A. VIDEO BRIDGE CONNECTION FAILED OSD
Genie Text: “Unable to connect to Wireless Video Bridge. Make sure that the WVB is in Add
Client Mode and this client is within range of your video bridge signal. ”
Genie Air
TM
client Text: “Regretfully, we can’t connect your client. Make sure you are in Add
Client Mode from an existing location and the client is within range of the Super Genie’s
wireless video signal.”
B. WIRELESS CONNECTION LOST OSD
Genie Text: “The connection to your Wireless Video Bridge (WVB) has been lost. Please
make sure the WVB and Genie server are properly connected and that they have not been
moved.”
Genie Air
TM
client Text: “Oh no! Your wireless video connection was lost.”
C. INTERNET NEVER CONNECTED, CONTENT MISSING OSD
Genie Text: “Connect your Receiver to the Internet to access DIRECTV's massive On
Demand library, including thousands of free & premium shows and movies! Select Learn
More for details.”
Genie Air
TM
client Text: “Connect your receiver to the Internet and get access to DIRECTV’s
huge On Demand library of free & paid movies and shows! Select Learn More for details”
D. PROGRAM REQUIRES INTERNET CONNECTION OSD
Genie Text: “Connect your Receiver to the Internet to watch this program and access
DIRECTV's huge On Demand library! Select Connect Now for details.”
Genie Air
TM
client Text: “Connect your Receiver to the Internet to watch this program and
access DIRECTV’s huge On Demand library! Select Connect Now and follow the onscreen
steps.”
E. WVB NOT FOUND OSD
If WVB is not found, this OSD is displayed at the client locations. Text remains the same as
Genie.
F. CONNECT TO THE INTERNET OSD
This OSD is displayed over Live TV to encourage users to connect to the internet both in
Never Connected and Previously Connected state. Text remains the same as Genie.