User's Manual

Product Manual – Genie Air
TM
Version 1.3.0 – 11/22/2016
Page 27 DIRECTV, Inc. Proprietary and Confidential
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VII. I NTERNET C ONFIGURATION
Genie Air
TM
connects to the Internet by leveraging the existing “Get Connected” process flow.
Genie Air
TM
performs better when connected in a Wired Broadband Connection. Once the
physical connection is made (Ethernet or BB DECA), the Genie Air
TM
should automatically
connect to the internet. If it does not get connected, the following steps need to be followed.
A. NEVER CONNECTED FLOW
The following are the steps to be followed when connecting a Genie Air
TM
to the Internet.
1) Connect the Ethernet cable to the Genie Air
TM
. The server will automatically
connect to the Internet. At the client press the Menu button and check if the
Genie Air
TM
is “Connected”. If it’s not Internet connected proceed to the next
step.
2) Select “Connect Now” at the client.
3) Once the user selects “Connect Now” the following “Plug in Ethernet Cable”
screen will be displayed. This screen is to promote the Wired broadband
connection. A graphic will be displayed to show the way to connect via Ethernet
cable.
FIGURE 20: PLUG IN ETHERNET CABLE SCREEN
4) When the user plugs the Ethernet cable and selects “Check Connection”, the
following “Checking Connection Status” screen will be displayed.
FIGURE 21: CHECKING CONNECTION STATUS SCREEN