User manual

137
Questions
Solutions
Alarm signal can not
been disarmed.
 Alarm setup is not correct.
 Alarm output has been open manually.
 Input device error or connection is not correct.
 Some program versions may have this problem. Upgrade
your system.
Alarm function is null.
 Alarm setup is not correct.
 Alarm cable connection is not correct.
 Alarm input signal is not correct.
 There are two loops connect to one alarm device.
Record storage period
is not enough.
 Camera quality is too low. Lens is dirty. Camera is
installed against the light. Camera aperture setup is not
correct.
 HDD capacity is not enough.
 HDD is damaged.
Can not playback the
downloaded file.
 There is no media player.
 No DXB8.1 or higher graphic acceleration software.
 There is no DivX503Bundle.exe control when you play the
file transformed to AVI via media player.
 No DivX503Bundle.exe or ffdshow-2004 1012 .exe in
Windows XP OS.
Forgot local menu
operation password or
network password
 Contact your local service engineer or our sales person for
help. We can guide you to solve this problem.
There is no video. The
screen is in black.
 IP-CAM IP address is not right.
 IP-CAM port number is not right.
 IP-CAM account (user name/password) is not right.
 IP-CAM is offline.
The displayed video is
not full in the monitor.
Cheek current resolution setup. If the current setup is
1920*1080, then you need to set the monitor resolution as
1920*1080.
There is no HDMI
output.
 Displayer is not in HDMI mode.
 HDMI cable connection is not right.
The video is not fluent
when I view in
multiple-channel
mode from the
client-end.
 The network bandwidth is not sufficient. The
multiple-channel monitor operation needs at least 100M or
higher.
 Your PC resources are not sufficient. For 16-ch remote
monitor operation, the PC shall have the following
environment: Quad Core, 2G or higher memory,
independent displayer, display card memory 256M or
higher.