Operation Manual

21
English
8 Troubleshooting
If you experience any of the following difculties while using this unit, check the list below
before consulting your nearest TCL dealer.
Problem Tip
No reaction to the
remote
control.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
No video signal on the
display
device.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution
No audio / video signal
on the
display device via HDMI
cable.
If the unit is connected to the unauthorized display device with
an HDMI cable, the audio/video signal may not be output.
No high-denition video
signal
on the TV.
Does the disc contain high-denition video? High-denition
video is not available when the disc does not contain it.
Does the TV support high-denition video? High-denition video
is not available
when the TV does not support it.
No audio signal from
the loudspeakers of the
TV.
Assign the audio input of the TV to the corresponding video
input.
No audio signal from
the loudspeakers of the
audio
system.
Turn on the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.