User Manual

Troubleshooting
Before service is requested, please go through the below troubleshooting items:
Refrigerator does not work,The refrigeration effect is poor
1. Check the power is connected and switch is turned on. 2. Check whether the refrigerator is
exposed to direct sunlight or whether there is heat source nearby. 3. make sure the minimum
recommended space is around the fridge and wall.
Foods in refrigerator are frozen
1. Check whether the setting temperature is too low, you may need to increase. 2. Check
whether foods with too much water are too close to the rear wall and move if required.
There are abnormal sounds in the refrigerator
1. Check whether the bottom of refrigerator is stable, re-level if required. 2. Check whether
the refrigerator is too close to the wall and move if necessary. 3. Check whether the
refrigerator touches other objects and remove any obsticles.
There is an abnormal odor in the refrigerator
1. Check whether the foods are sealed for storage. 2. Check whether the refrigerator is clean,
and clean as described in this manual 3. Make sure food has not been stored for too long, and
discard if required.
14
Non-failures
Phenomenon:The two sides of the refrigerator, and space between the fridge and freezer
are warm
Cause:Refrigerator pipes (condenser, anti-fog pipes) are on two sides and front part of
refrigerator for heat dissipation and to prevent condensation, it is normal for these spaces to get
warm
Phenomenon:The door is too tight and not easy to open
Cause:Reopening of the door immediately after closing it is hard because hot air enters the
refrigerator and contracts to produce a pressure difference. It will be easy to open the door after a
short while.
Phenomenon:There is water ripple noise in refrigerator
Cause:When starting or stopping the compressor, the refrigerant will make such a
sound;and;Water produced after defrosting will also make such sound.
Phenomenon:There is “Click” sound or tick sound in refrigerator
Cause:Shrinkage and swelling of the case will make such sound;When the case is cold or the
door is opened, this sound will occur;
Phenomenon:There is hum sound in refrigerator
Cause:Running of compressor will make such a sound (if the refrigerator is not leveled, this sound
will be louder)
Phenomenon:There is condensation or frosting on the freezer door surface or food
surfaces
Cause:Temperature or humidity around the refrigerator is high;The door is opened for too
long ;The food+
Phenomenon:There is condensation on the light covers
Cause:Light will produce heat after being lit, if the door is opened for a long time. So there is
temperature difference, and thus the light cover will have condensation.
Phenomenon:There is condensation and water mist on the refrigerator body
Cause:Humidity around refrigerator is high, and the moisture in the air will gather on the cabinet
to form condensation.