User's Manual Part 2

27
VQT3V18
Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
∫ Unit doesn’t respond to remote
control or front panel buttons.
Press and hold [POWER Í/I] on the main unit for
3 seconds.
– If still unable to power the unit off, disconnect
the power cord, wait 1 minute, then reconnect
the power cord.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [POWER Í/I] on the unit until “06
FTO” is displayed on the unit’s display.
3 Press [OK] on the remote control or
[< OPEN/CLOSE] on the unit.
To return to the factory preset.
¾ Select “Yes” in “Restore Default Settings” in
the Setup menu. (> 26)
To return all settings to the factory preset.
¾ Reset the unit as follows:
1 While the unit is off, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [POWER Í/I] on the unit until “08
FIN” is displayed on the unit’s display.
3 Press and hold [OK] on the remote control or
[< OPEN/CLOSE] on the unit for at least 3
seconds.
The remote control doesn’t work properly.
¾ Change the batteries in the remote control.
(> 7)
¾ The remote control and main unit are using
different codes. If “SET ” is displayed on the
unit’s display when a button is pressed on the
remote control, change the code on the
remote control. (> 26, 30)
The TV tuner mode is not displayed when the
TV is switched on.
¾ This phenomenon may occur, depending on the
TV setting, when “Quick Start” is set to “On”.
– Depending on the TV, this phenomenon may be
prevented by reconnecting the HDMI cable to a
different HDMI input terminal or by changing the
HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [POWER Í/I] on the unit until “03
VL” is displayed on the unit’s display.
3 Press [OK] on the remote control or
[< OPEN/CLOSE] on the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct
operating irregularities that are discovered
with certain movies. (> 13)
4
Make the following checks and visit our
website for more information.
For USA :
www.panasonic.com/help
Enter the model number.
For Canada :
http://www.panasonic.ca
4
Or visit our website to find a service
center.
You can find a service center near you easily
on our website.
Other support information:
“Customer Services Directory (United States
and Puerto Rico)” (> 37) or “Limited
Warranty (Only for CANADA)” (> 38).
General operation
Settings
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