User's Manual

Common Faults
Fault
Startup failure
Charging failure
Recharge failure
Abnormal operation
Abnormal noise during cleaning
Decreased cleaning ability or dirt
leakage
Failure to connect to Wi-Fi
Timed cleaning doesn’t work
Whether the robotic vacuum cleaner
consumes power when it is placed on
the charging dock all the time?
Whether it is necessary to charge for 16
hours for the first three times
Cause and Solution
1. If the battery power is low, please place the main machine on the charging dock or the self-emptying dustbin and align with the charging pole
piece, then press and hold for 3 seconds, and the main machine will automatically turn on (when completely out of power, it will take a
while to automatically turn on)
2. When the ambient temperature is too low (below 0 ) or higher than (50 ), please operate in the temperature range of 0-40 .
1. Please remove the main machine, then check whether the indicator light of the charging dock or the self-emptying dustbin is on, and make
sure that both ends of the power adapter of the charging dock are plugged in.
2. In case of poor contact, please wipe the charging dock charging terminals and the charging pole pieces on the main machine.
1. If there are many obstacles near the charging dock or the self-emptying dustbin, please place the charging dock or the self-emptying dustbin
in an open area.
2. If the main machine is too far away from the charging dock or the self-emptying dustbin., please have a try by placing the main machine
near the charging dock.
Shut down and restart.
The main brush, side brush or wheels may be entangled with foreign objects , so please clean them after shutdown.
1. The dust box is full, so please clean the dust box.
2. The filter screen is clogged, so please clean or replace the filter screen.
3. The main brush is entangled with foreign objects, so please clean the main brush.
1. Poor Wi-Fi signal. Please make sure that the main machine is the area well covered by the Wi-Fi signal.
2. Abnormal Wi-Fi connection. Please reset Wi-Fi, download the latest mobile client, and try to connect again.
3. Incorrect password.
4. The router has a 5G frequency band, whereas the robotic vacuum cleaner only supports 2.4G frequency band.
The main machine has low power consumption when it is placed on the charging dock or the self-emptying dustbin, which is conducive to
the best performance of the battery
Lithium battery has no memory effect, and it can be used after being fully charged, and there is no need to wait.