Users Manual

83
Invalid SIM card
Make sure that the SIM card has been correctly inserted.
Make sure that the chip on your SIM card is not damaged.
Make sure that the service of your SIM card is available.
My phone can't make outgoing calls
Make sure that you have dialed a valid number and have touched
.
For international calls, check the country and area codes.
Make sure that your phone is connected to a network, and the
network is not overloaded or unavailable.
Check your subscription status with your carrier (credit, SIM card
valid, etc.).
Make sure that you have not barred outgoing calls.
Make sure that your phone is not in airplane mode.
My phone can't receive incoming calls
Make sure that your phone is switched on and connected to a
network (check for overloaded or unavailable network).
Check your subscription status with your carrier (credit, SIM card
valid, etc.).
Make sure that you have not forwarded incoming calls.
Make sure that you have not barred certain calls.
Make sure that your phone is not in airplane mode.
The callers name/number doesn't appear when a call is
received
Check that you have subscribed to this service with your carrier.
Your caller may have concealed his name or number.
I can't find my contacts
Make sure that your SIM card is not broken.