Installation Instructions

Note: If you are seeing a “password incorrect” error when setting up your Gmail Account in Email app,

please review the following options:

Option 1: Generate an App password

An App password is a 16-digit passcode that gives an app or device permission to access your Google

Account. If you use 2-Step-Verification and are seeing a “password incorrect” error when trying to access

your Google Account, an App password may solve the problem.

Steps to generate an App password:

• Visit your App passwords page https://myaccount.google.com/security/signinoptions/two-step-

verification. You may be asked to sign in to your Google Account.

• At the bottom, click Select app and choose the app you’re using.

• Click Select device and choose the device you’re using.

• Select Generate.

• Follow the instructions to enter the App password (the 16-character code in the yellow bar) on your

device.

• Select Done.

• Once you are finished, you won’t see that App password code again. However, you will see a list of apps

and devices you’ve created App passwords for.

If generate an app password does not fix “Password incorrect” issue, please proceed to Option 2 or Option

Option 2: Change your settings to allow less secure apps

• Go to the "Less secure apps" https://www.google.com/settings/security/lesssecureapps section in My

Account.

• Next to "Access for less secure apps," select Turn on.

• You can now setup your email using your username and password. If you continue to see a “password

incorrect” error, please proceed to Option 3.