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2. Replace the TCT product with the same model

(or with customer consent a product that has

similar functionality) formed from new and/or

previously used parts that are equivalent to new

in performance and reliability.

a. When a TCT product or part is replaced

or provided, any replacement item becomes

the customer’s property and the replaced or

refunded item becomes TCT’s property.

b. TCT will not provide any data transfer service.

This is the customer’s responsibility. TCT shall

not be liable for the loss of any saved/stored

data in products that are either repaired or

replaced. Customer should maintain a separate

backup copy of the contents of the device’s data.

3. All refund requests shall be submitted to

the retailer where the device(s) were originally

purchased and shall subject to the retailer’s

refund policies. Customers may obtain the

retailers return policies at the links provided

below:

U.S. https://us.alcatelmobile.com/return-policy/

b. Canada https://ca.alcatelmobile.com/return-policy/

4. Repair or Replacement of any TCT product

under the terms of this warranty does not

provide right to extension or renewal of the

warranty period.

5. Warranty repairs are available free of charge at

TCT authorized repair centers for products that

comply with the General Terms and Conditions

of this warranty. Shipping cost of the defective

product(s) to TCT authorized repair center is

to be paid by the customer. The customer is

responsible for any damage to the defective

product during shipment to the authorized repair

center.

6. This warranty is not transferrable. This

warranty will be the purchasers’ sole and

exclusive remedy and neither TCT nor its

service centers shall be liable for any incidental

or consequential damages or breach of any

express or implied warranty of this product.

7. This warranty extends to products purchased

and sold within the United States and Canada.

All products sold in United States will be subject

to their respective state and federal laws. All

products purchased in Canada will be subject to

Canadian laws.

Company Contact Information

Customer Care may be contacted at:

USA Phone Number 855-368-0829

or https://us.alcatelmobile.com/

Canada Phone Number 855-844-6058

or https://ca.alcatelmobile.com/

BlackBerry Support # 1 855-223-4034 (USA

and Canada) or www.blackberrymobile.com