User's Manual

12 Month Limited Warranty ��

For Warranty information and support, please visit https://us.alcatelmobile.com/

warranty/.

Electronic Information ��

For more information on Electronic Recycling:

1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.

com/accessibility-compliance/electronic-recycling-program/, or

2) Call Alcatel US Customer Support at 1-855-368-0829.

Battery Recycling (USA & Canada):

Alcatel partners with Call2Recycle

to offer a safe and convenient battery

recycling program. For more information on our Battery Recycling Program,

please visit the USA and Canada website at https://us.alcatelmobile.com/

accessibility-compliance/battery-recycling/ and https://ca.alcatelmobile.com/

accessibility-compliance/battery-recycling/.

Troubleshooting��

Before contacting the service center, follow the instructions below:

• You are advised to fully charge (

) the battery for optimal operation.

• Avoid storing large amounts of data in your phone as this may affect its

performance.

• Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's

software. To access Update phone, press Settings > Device > Device

Information > Software Update > Check for Updates.

The following are the most asked questions:

My phone has not responded for several minutes

• Restart your phone by pressing and holding the End/Power Key

My phone turns off by itself

• Check that your screen is locked when you are not using your phone, and make

sure the End/Power Key

is not mis-contacted due to unlocked screen.

• Check the battery charge level.