User Guide

2625
General Terms and Conditions
This warranty is confined to the first purchaser of the
product only and is not applicable to cases other than
defects in material, design and workmanship.
Items and Conditions Not Covered:
• Damages resulting from normal wear and tear and/or
the need for regular maintenance shall not constitute a
defect under the terms of this warranty.
• Abuse or misuses, including but not solely limited to
the failure to use this product for its normal purposes
or in accordance with TCT’s instructions on usage and
maintenance.
• Defects resulting from usage of the product in
conjunction with accessories that are not approved by
TCT for use with this product.
• TCT will not be responsible for any repairs caused by
third party component parts, or service that is found to
be the cause for the defect or damage of the product.
• TCT will not be responsible for failure to use the battery
in accordance with the specific instructions of core
outlined in the product user manual. For example, do
not attempt to open sealed devices, such as batteries.
Opening of sealed devices may result in bodily injury
and/or property damage.
• Accidents, Acts of God, lightning, water, fire, public
disturbances, improper ventilation, voltage fluctuations
or any cause beyond the control of TCT.
• This warranty does not affect the consumers’ statutory
rights nor the consumers’ rights against the dealer
related to their purchase/ sales agreement.
TCT’s 1 Year Limited Warranty will abide by the
following options regarding claims:
1. Repair the TCT product using new or previously used
parts that are equivalent to new in performance and
reliability.
2. Replace the TCT product with the same model (or with
customer consent a product that has similar functionality)
formed from new and/or previously used parts that are
equivalent to new in performance and reliability.
a. When a TCT product or part is replaced or provided,
any replacement item becomes the customer’s
property and the replaced or refunded item
becomes TCT’s property.
b. TCT will not provide any data transfer service. This is
the customer’s responsibility. TCT shall not be liable
for the loss of any saved/stored data in products that
are either repaired or replaced. Customer should
maintain a separate backup copy of the contents of
the device’s data.
3. All refund requests shall be submitted to the retailer where
the device(s) were originally purchased and shall subject
to the retailer’s refund policies. Customers may obtain the
retailers return policies at the links provided below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/