Product Info

14
TCT’s 1 Year Limited Warranty will abide by the following options
regarding claims:
1. Repair the TCT product using new or previously used parts that are
equivalent to new in performance and reliability.
2. Replace the TCT product with the same model (or with customer
consent a product that has similar functionality) formed from
new and/or previously used parts that are equivalent to new in
performance and reliability.
a. When a TCT product or part is replaced or provided, any
replacement item becomes the customer’s property and the
replaced or refunded item becomes TCT’s property.
b. TCT will not provide any data transfer service. This is the
customer’s responsibility. TCT shall not be liable for the loss of
any saved/stored data in products that are either repaired or
replaced. Customer should maintain a separate backup copy of
the contents of the device’s data.
3. All refund requests shall be submitted to the retailer where the
device(s) were originally purchased and shall subject to the retailer’s
refund policies. Customers may obtain the retailers return policies at
the links provided below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/
4. Repair or Replacement of any TCT product under the terms of this
warranty does not provide right to extension or renewal of the
warranty period.
5. Warranty repairs are available free of charge at TCT authorized
repair centers for products that comply with the General Terms
and Conditions of this warranty. Shipping cost of the defective
product(s) to TCT authorized repair center is to be paid by the
customer. The customer is responsible for any damage to the
defective product during shipment to the authorized repair center.
6. This warranty is not transferrable. This warranty will be the
purchasers’ sole and exclusive remedy and neither TCT nor its
service centers shall be liable for any incidental or consequential
damages or breach of any express or implied warranty of this
product.