Product Info

12 Manufacturer's Warranty
Manufacturer's Warranty 13
+ Modification or repair performed by individuals
not authorized by TCT Mobile (US), Inc. or
its affiliates;
+ Changes to the device operating system by the
user or third party applications;
+ Acts of god such as inclement weather,
lightning, power surges, fire, humidity, infiltration
of liquids or foods, chemical products,
download of files, crash, high voltage,
corrosion, oxidation;
+ Removal or altering of the wireless device’s
event labels or serial numbers (IMEI);
+ Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures
or extreme environmental conditions, sand,
excess dust and any condition outside the
operating guidelines;
+ Defects in appearance, cosmetic, decorative
or structural items such as framing and
nonoperative parts;
+ Damage as result of physical abuse regardless
of cause.
There are no express warranties, whether written,
oral or implied, other than this printed limited
warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile
(US), Inc. or any of its affiliates be liable for
incidental or consequential damages of any
nature whatsoever, including but not limited to
commercial loss, to the full extent those damages
can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental
or consequential damages, or limitation of the
duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer
care center by calling 855-368-0829 or going to
www. alcatelonetouch.com/usa/. We have placed
many self-help tools that may help you to isolate
the problem and eliminate the need to send your
wireless device in for service. In the case that
MANUFACTURER’S
WARRANTY
Your device has been designed to provide you
with reliable, worry-free service. If for any reason
you have a problem with your equipment, please
refer to the manufacturer’s warranty in this section.
12 Month Limited Warranty
TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this
product or part thereof during normal consumer
usage and condition be proven to be defective in
material or workmanship that results in product
failure within the first twelve (12) months from the
date of purchase as shown on your original sales
receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new
or rebuilt parts) at the company’s option without
charge for parts or labor directly related to
the defect(s).
Batteries, power adapters, and other accessories
sold as in box items are also warranted against
defects and workmanship that results in product
failure within the first six (12) months period from
the date of purchase as shown on your original
sales receipt. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or
labor directly related to the defect(s).
The limited warranty for your wireless device will
be voided if any of the following conditions occur:
+ Non-compliance with the instructions for use
or installation, or with technical and safety
standards applicable in the geographical area
where your phone is used;
+ Connection to any equipment not supplied or
not recommended by TCT Mobile (US), Inc.;