User guide. For more information on how to use the phone, please go to https://tclusa.com and download the complete user manual.
4.2 Note: This is a user manual for TCL SIGNA (5004S). Table of Contents 5 Calendar and Clock........................................... 68 5.1 Calendar................................................................68 5.2 Clock.......................................................................70 6 Getting connected............................................. 73 6.1 Connecting to the internet........................... 73 6.2 Connecting to a Bluetooth device............ 76 6.
9.9 Files.........................................................................93 9.10 Duo...........................................................................93 9.11 Google Assistant...............................................94 12 Accessories....................................................... 104 10 Settings................................................................. 95 10.1 Network & internet...........................................95 10.2 Connected devices.......................
Safety and Precautions........... This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section. www.sartick.com When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
Safety and use........................... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
• Your phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products; • Remember to make backup copies or keep a written record of all important information stored on your phone; • Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
• Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F); Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: • Municipal waste disposal centers with specific bins for these types of equipment; • Collection bins at points of sale.
CHARGERS: Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F). The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www. fcc.gov/oet/ea/fccid after searching on FCC ID : 2ACCJH127 Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device.
Licenses...................................... microSD Logo is a trademark. he Bluetooth word mark and logos are T owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Technology Holdings Limited. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners. TCL 5004S Bluetooth Declaration ID D051164 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
US Information Concerning the Federal Communications Commission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.
Protection against theft (1) Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your carrier if your phone is stolen. This number allows your phone to be blocked preventing a third person from using it, even with a different SIM card. 1 Your mobile.......................... 1.
SIM & microSD™ Tray Rear Camera Volume Key LED Flash Home • From any application or screen, tap to return to the Home screen. Touch and hold to turn on Google Assistant, a program that provides detailed information based on the content detected on the screen. Recent Apps • Tap to view the applications you have open. Speaker Google Assistant Button Power/ Lock Key Power/Lock key • Press: Lock the screen/Light up the screen.
Volume buttons • In call mode, adjusts the call volume. • In Music/Streaming mode, adjusts the media volume. • In general mode, adjusts the ringtone volume. • Mutes the ringtone of an incoming call. • In camera preview mode, press Volume up or down to take a photo or press and hold to take a burst shot. 1.2 Setting up your phone Your phone already has a NANO SIM card installed. MicroSD cards (capacity up to 256GB) may be purchased separately. Install the SIM card /microSD card Step 1.
Step 4. Slide the tray slowly into the SIM tray slot. It only fits one direction. Do not force into place. Keep the SIM tool in a safe place for future use. NOTE: The microSD card is sold separately. Charge your phone You might need to charge the battery before using your phone by inserting the small end of the charging cable into the charger port as shown. WARNING: Only use the charger and cable supplied with your device.
Activate your phone 1.3 Home screen Congratulations on your purchase of the Alcatel Avalon prepaid phone. For 60 days from the original activation date, this phone may only be used with Verizon prepaid service. Visit http://vzw.com/ prepaidunlockingpolicy for more details. The Home screen provides quick access to all the items (applications, shortcuts, folders and widgets) you like to use most frequently. Tap the Home symbol to get instant access to the Home screen.
Auto-rotate screen Slide/Swipe The auto-rotate functions allows the screen to be displayed horizontally or vertically, depending on how you hold the phone. Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view. Touch and slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too.
Notification panel Quick Settings panel When there are notifications, slide down the Status bar to open the Notification panel to read more detailed information. Slide down the notification panel to open the Quick Settings Panel. You can enable or disable functions or change modes by taping the icons. Clear all notifications (ongoing notifications will remain) Touch the Settings icon, to view the full list of settings. 1.3.
To lock phone screen Enter a password to unlock the screen Press the Power/Lock key once to lock the screen. Once the screen is turned on, swipe up from any position on the screen to display the password input panel. Then enter your lock screen password. To unlock the phone screen Press the Power/Lock key once to light up the screen. If applicable, draw the unlock pattern you have created, or enter your PIN or password.
Reposition Touch and hold an item, drag it to the desired position and then release. You can move items both on the Home screen and the Favorite applications tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Remove Touch and hold a folder, application, or widget, and drag it up to the top of the screen to Remove icon, then release.
Tap one thumbnail and swipe it up to close an application. Slide right and touch CLEAR ALL to activate the system's one key boost which clears memory used by recent applications. 1.3.6 Adjusting the volume Using the volume button Press the Volume key to adjust the volume. To activate the vibrate mode, press the Volume down or up key and touch . While in vibrate mode, press the Volume down or up key and tap to activate the silent mode.
1 E nter text or numbers. 2.2 Text editing 2 ap to insert a period. Touch and hold to select T different puncuation symbols. 3 ap to capitalize a letter. Touch and hold to CAPS T Lock (to type in all capital letters) and tap again to turn off CAPS Lock. 4 T ap to switch to symbol and numeric keyboard. You can edit the text you enter. • Touch and hold or double tap within the text you want to edit. • Drag the tabs to change the selected text.
3 all, Call log and C Contacts............................... 3.1 Call................................................... 3.1.1 3 V iew the contact’s detailed information. You can also edit, delete, share the contact, or send a message to the contact. 4 Show the keypad 5 C all the previewed number Making a call To make a call, tap tray.
If you make a mistake, you can delete the incorrect digits by tapping . To hang up a call, tap 3.1.2 Answering or rejecting a call . International call To dial an international call, touch and hold to enter “+”, then enter the international country prefix followed by the full phone number and tap . Emergency call If your phone has network coverage, dial the emergency number and tap to make an emergency call. This works even without a SIM card and without typing the PIN code.
3.1.3 Calling your voicemail 3.1.5 During a call Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time. To adjust the volume during a call, press the Volume button. To access your voicemail, touch and hold . If you receive a voicemail, appears on the Status bar. Open the Notification panel and tap New voicemail. 3.1.4 Settting up Voicemail Follow the instructions provided by your mobile phone service provider.
ap to place the call on hold (you will not hear the T caller and the caller will not hear you). Tap this icon again to resume the call. Tap to make a video call. T o avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the phone close to your ear; and it will be unlocked when the phone is taken away from your ear. • Enter the phone number of the person you want to add to conference and tap .
3.3.1 View your Contacts To see your contacts, tap from the App drawer. 1 2 3 Tap and select Call history to view all call log, tap and Clear all history to clear the entire call memory. 4 1 Tap 2 Tap to search contacts Contacts enables quick and easy access to the contact you want to reach. 3 Tap a contact to open the Quick Contact Panel. Touch and hold to to select multiple contacts.
3.3.2 Adding a contact Add to/Remove from Favorites (1) Tap To add a contact to favorites, you can tap a contact to view details then tap to add the contact to favorites. The contact will now appear on your favorites list within the Phone application. in the contact list to create a new contact. Enter the contact's name and other contact information. 1 To remove a contact from favorites, tap the star on the contact details screen. 2 3.3.
You can share a single contact or several contacts by sharing the contact's vCard via Bluetooth, Gmail, etc. Tap the contact you want to share, tap and Share from the contact details screen. Select the application to perform this action. 3.3.6 Displaying contacts The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone. 3.3.
Select the contact whose information you want to merge with the first contact. The information from the second contact is added to the first one, and the second contact will no longer be displayed in the Contacts list. To separate contact information, tap the contact whose information you want to separate, then tap and tap View linked contacts, tap UNLINK to confirm. 3.3.8 Synchronizing contacts in multiple accounts You can remove an account to delete it and all associated information from the phone.
4 Messaging....................... 4.1 Write a new message Sending a text message To add recipients, enter the name or phone number of the recipient in the To bar. Tap the Type message bar to enter the text of the message. When finished, tap to send the text message. You can create, edit, send and receive SMS and MMS with this phone. To access Messaging, tap . On the message list screen, tap multimedia messages. 1 pecific letters (accented) will also increase S the size of the SMS.
4.2 Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Tap the new message to open and read it. You can also access the Messaging application and tap the message to open it. Messages are displayed as a conversation. Tap a message to enter the message composing screen: 5 Calendar and Clock........... 5.1 Calendar.........................................
To quickly create an event from the Week view screens, tap an empty spot to select a target area which will then turn , then tap the icon to create the new event. 5.1.3 To delete or edit an event To delete or edit an event, tap the event to enter the details screen. Tap to edit the event, or tap and then Delete to delete. 5.1.4 Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives.
5.2.3 Timer 5.2.4 Stopwatch From the Clock screen, tap screen. to enter the Timer • Tap the digits to set the countdown time. Type the time in hour, minute and second number sequence. • Tap to start the countdown. From the Clock screen, tap screen. • Tap to enter the Stopwatch to start the Stopwatch. • Tap LAP to show a list of records according to the updated time. • Tap to halt the total and lap times. These will only restart after is tapped. • Tap RESET to delete the record.
6 Getting connected............. To connect to the internet with this phone, you can use the network or Wi-Fi, whichever is most convenient. 6.1 Connecting to the internet 6.1.1 Network connection The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service. If the phone is not connected to the network, you may connect to a Wi-Fi network. In the phone menu, tap Settings > Network & internet > Wi-Fi.
To enable notification when a new network is detected • Tap the name of the saved network and tap FORGET in the dialog that opens. When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the Status Bar whenever the phone detects an available wireless network within range.
To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data. • Tap Settings > Connected devices > Connection preferences > Bluetooth. • Tap + Pair new device. • Tap a Bluetooth device you want to pair your phone with in the list. • In the dialog that pops up, tap PAIR to confirm. • If the pairing is successful, your phone will be connected to the device.
6.4 Sharing a mobile data connection You can share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to four devices at once via Bluetooth (Bluetooth tethering) or Wi-Fi (mobile hotspot). he functions below may incur additional T network charges from your network operator. Extra fees may also be charged in roaming areas.
To connect/disconnect to/from VPN To connect to a VPN: • Tap Settings > Network & internet > Advanced > VPN. • The VPNs you have added are listed. Tap the VPN you want to connect with. • In the dialog that opens, enter any requested credentials and tap CONNECT. To disconnect from a VPN: • Tap the VPN you want to disconnect from. In the dialog that opens, tap DISCONNECT. To edit/delete a VPN To edit a VPN: • Tap Settings > Network & internet > Advanced > VPN. • The VPNs you have added are listed.
1 T ap to turn on/off the camera flash. To take a video 2 T ake a timed photo. 3 T ap to turn on/off HDR. 4 T ap to select photo size. 5 Z oom in/out. Swipe to the right on the Camera Mode carousel to enter Video Mode, then tap the Record Button to start video recording. You can also tap the Camera Shutter icon to take a picture during video recording. 6 hoose Pro, Video, Auto and Filter via the C Camera Mode carousel. 7 S witch between front/back camera. 8 O pen settings.
7.1.1 Modes and settings Slide left or right to switch between modes. • PRO Pro camera mode lets you fine-tune parameters and gives you full control over ISO, WB exposure time, aperture, shutter speed and more. • VIDEO Tap to access video mode. • AUTO Auto is the default mode for Camera. • FILTER Tap to preview the viewfinder with live filter applied. Tap any filter to apply it. Settings Tap to set more options: • Photo size Tap to select photo size. • Video quality Tap to select video quality.
7.2 Viewing Photos or Videos......... Google Photos acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for your choice. To view the photos you have taken, swipe up from the Home screen to access the App Drawer and select Google Photos. Pictures and videos are displayed by albums in Google Photos.
8 Others................................ 8.1 Other applications (1) The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. To download and install more 3rd party applications, use the Google Play Store application. 9 Google applications........ Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life.
9.3 Maps 9.6 Play Store Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips. Serves as the official app store for the Android operating system, allowing users to browse and download applications and games.
9.8 Play Movies & TV 9.11 Google Assistant With Google Play Movies & TV you can rent or purchase on demand videos and TV shows to watch instantly on your phone. All purchases can also be downloaded to your phone to watch without streaming. Devices can have a dedicated hardware button for the Google Assistant. • Default — Single press to activate Default mode is the same as launching the Google Assistant by long-pressing on the home button. 9.
10 Settings......................... Open Settings from the App Drawer by swiping up from the Home Screen and tapping the Settings Icon , or swipe down from the Notification Bar and tapping the Settings Icon . 10.1 Network & internet 10.1.1 Wi-Fi Using Wi-Fi you can access the internet without using your network data or NANO SIM card whenever you are in range of a wireless network.
10.1.8 Private DNS Tap to select private DNS mode. 10.1.9 View Verizon account In the Permission manager menu of an application, you can grant permissions for the app, such as allowing the app to access your Camera, Contacts, Location, etc. Tap to view Verizon account. 10.4 Battery 10.1.10 Wireless Emergency Alerts Tap any category in the battery management screen to view its power consumption. Tap to enter wireless emergency alert settings, including whether to show threats and alert tones. 10.1.
10.8 Privacy 10.12 Accessibility Tap to set the permissions, account activity and personal data of your phone. Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. 10.9 Location Tap to set whether to allow an app to access your device's location. You can set allowing all the time, or only while the app is in use. 10.10 Security Tap to set Screen lock, Face unlock, Smart Lock, Device administrators, SIM card lock, Encryption & credentials, etc. 10.
10.15.2 Gestures 10.15.5 Reset options Tap to set gestures such as Power key shortcut, Google Assistant key, System navigation, Prevent ringing. Tap to Reset Wi-Fi, mobile & Bluetooth, Reset app preferences, Erase all data (factory reset), or Reset settings. 10.15.3 Date & time 10.15.6 Multiple users Use Date & time settings to customize your preferences for how date and time are displayed. You can share this device with other people by creating additional users.
11 11.1 aking the most of M your phone........................ FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software. To access System updates, Swipe up the Home screen and select Settings > System updates. If you want to update the system, tap Check for new system update and when that’s finished, your phone will have the latest version of the software. Turn on data connection or Wi-Fi before searching for updates.
13 1 YEAR LIMITED WARRANTY...................... 14 Troubleshooting.............. TCL Communication Technology Holdings Limited. reserves the right to alter material or technical specification without prior notice. TCL is a registered trademark of TCL Technology Group Corporation © 2020 TCL Technology Group Corporation. Before contacting the service center, you are advised to follow the instructions below: • To have optimal operation, fully charge the battery.
My phone turns off by itself • When your phone turns off by itself, make sure that the Power key is not accidentally pressed. • Check the battery charge level. • Check your phone’s settings for turning off the phone at a certain time. • If it still doesn't work, Factory reset the phone via the Backup & reset in the phone’s Settings. Make sure you have backed up your data. My phone can't charge properly • Make sure that you are using the proper charger that comes with the phone.
Invalid SIM card • Make sure that the SIM card has been correctly inserted (see "Inserting or removing the SIM card"). • Make sure that the chip on your SIM card is not damaged. • Make sure that the service of your SIM card matches the network you’re on. My phone can't make outgoing calls • Make sure that you have dialed a valid number and have tapped Call on your phone. • For international calls, check the country and area codes.
• Make sure that this feature doesn't require any additional accessory. When I select a number from my contacts, the number can't be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country code when calling an international number. I can't add a contact • Make sure that your SIM card contact list is not full; if full, delete some files or save the files to the phone.
• Select the microSD card as the location to store downloaded files. • Check your subscription status with your carrier. The phone can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users. • Make sure that the two phones are within the Bluetooth detection range. The battery drains too fast • Make sure that you follow the complete charge time (minimum 200 minutes). • After a partial charge, the battery level indicator may not be exact.
I forget some passwords/codes/keys on phone • Perform Factory data reset. • If you still cannot access your phone, submit an inquiry to the authorized repair center. Please note: this will not be covered under the limited warranty. 15 Specifications.................. Processor : SDM429 Platform : Android 10 Memory : 16GB ROM + 2GB RAM Dimensions (LxWxD) : 146.2×71.1×9.4 mm Weight : 158g Display : 5.
(Band frequency and data speed are operator dependent.) GPS : Battery (1) : Capacity: 3000mAh Expansion Slot : A-GPS Connectivity : microSD™ memory card (Sold separately) • Bluetooth 4.2 Special Features : • Wi-Fi 802.11a/b/g/n/ac • Light Sensor • 3.5mm audio jack • Proximity Sensor • Micro-USB type C • E-Compass Camera : • HAC Rating: M3/T3 • 8MP rear camera with LED flash Note: Specifications are subject to change without prior notice.
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