Product Info

9
General information ���������������������
•Website:
(USA): https://us�alcatelmobile�com
(Canada): https://ca�alcatelmobile�com
•Facebook:
(USA): https://www�facebook�com/alcatelmobileus
(Canada): https://www�facebook�com/alcatelmobileca
•Twitter:
(USA): https://twitter�com/alcatelmobileus
(Canada): https://twitter�com/alcatelotcanada
•Instagram:
(USA): https://www�instagram�com/alcatelmobileus
(Canada): https://www�instagram�com/alcatelmobileca
•Hot Line Number: In the United States, call 855-368-0829 for
technical support� In Canada, call 855-844-6058 for technical
support�
•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong
Science Park, Shatin, NT, Hong Kong
•Electronic labeling path: Touch Settings > Regulatory & Safety or
press *#07#, you can find more information about labeling
(1)
, such
as FCC ID.
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by email to ask any questions you
may have.
Your phone is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz), UMTS in penta-band (B1/2/4/5/8), LTE
(B2/B4/B5/B7/B12/B13/B17/B66).
Protection against theft
(2)
Your phone is identified by an IMEI (phone serial number) shown on
the packaging label and in the phone’s memory. We recommend that
you note the number the first time you use your phone by entering
*#06# and keep it in a safe place. It may be requested by the police
or your carrier if your phone is stolen. This number allows your phone
to be blocked preventing a third person from using it, even with a
different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
phone or specific carrier services.
TCL Communication Technology Holdings Limited. shall not be held
legally responsible for such differences, if any, nor for their potential
consequences, which responsibility shall be borne by the carrier
exclusively.
(1)
May not be available in all countries.
(2)
Contact your network carrier to check service availability.