Safety and Precautions SAR This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on Radio waves section. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
Safety and use ������������������������������� We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
playing video games on your phone or enabling a flashing-lights feature on your phone; • Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, orientation, or movements.
Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: • Municipal waste disposal centers with specific bins for these items of equipment; • Collection bins at points of sale.
Radio waves ����������������������������������� THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
or using “hands-free” devices to keep phones away from the head and body. Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who. int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Note that any data shared with TCL Communication Technology Holdings Limited. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Technology Holdings Limited.
Licenses ������������������������������������������� microSD logo is a trademark of SD-3C, LLC. he Bluetooth® word mark and logos are owned by the T Bluetooth SIG, Inc. and any use of such marks by TCL Communication Technology Holdings Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Alcatel 5002W Bluetooth Declaration ID D048577 The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.
US Information Concerning the Federal Communications Commission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.
General information ��������������������� • Website: (USA): https://us.alcatelmobile.com (Canada): https://ca.alcatelmobile.com • Facebook: (USA): https://www.facebook.com/alcatelmobileus (Canada): https://www.facebook.com/alcatelmobileca • Twitter: (USA): https://twitter.com/alcatelmobileus (Canada): https://twitter.com/alcatelotcanada • Instagram: (USA): https://www.instagram.com/alcatelmobileus (Canada): https://www.instagram.
Warranty For information on warranty of your device, visit the USA and Canada websites at https://us.alcatelmobile.com/warranty/ and https:// ca.alcatelmobile.com/warranty/ Electronic Recycling For more information on Electronic Recycling, please Visit Alcatel Electronic Recycling Program website at (USA) https://us.alcatelmobile. com/accessibility-compliance/electronic-recycling-program/ and (Canada) https://ca.alcatelmobile.
Troubleshooting Before contacting the service center, here are some instructions to help you troubleshoot your device: •• You are advised to fully charge the battery for optimal operation. •• Avoid storing large amounts of data on your phone as this may affect its performance. •• Update your phone's software via the Updates application. Or you can touch Settings > System > Advanced > System Updates to update software. •• Reset your phone via Factory reset.
network is not overloaded or unavailable. •• Check your subscription status with your operator (credit, •• SIM card valid, etc.). •• Make sure that you have not barred outgoing calls. •• Make sure that your phone is not in airplane mode. My phone can't receive incoming calls •• Make sure that your phone is switched on and connected to a network (check for overloaded or unavailable network). •• Check your subscription status with your operator (credit, SIM card valid, etc.).
I can't connect my phone to my computer •• Check that your USB driver is installed properly. •• Check that you have marked the USB debugging checkbox. •• Make sure that you’re using the right cable from the box. I can't download new files •• Make sure that there is sufficient phone storage space for your download. •• Select the microSD card as the location to store downloaded files. •• Check your subscription status with your operator.