Warranty

14
•Start a new Messaging string. You messaging string may have reached
its limit.
My SIM card is PIN locked
•Contact your service provider to obtain the PUK (Personal Unblocking
Key) code.
I can't connect my phone to my computer
•Install Smart Suite.
•Check that your USB driver is installed properly.
•Open the Notification panel to check if the Smart Suite Agent has
been activated.
•Check that you have marked the USB debugging checkbox.
•Check that your computer meets the requirements for Smart Suite
installation.
•Make sure that you’re using the right cable from the box.
I can't download new files
•Make sure that there is sufficient phone storage space for your
download.
•Select the microSD card as the location to store downloaded files.
•Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your phone is visible to
other users.
• Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
•Make sure that you follow the complete charge time (minimum 135
minutes).
•After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•Adjust the brightness of the screen as appropriate.
•Extend the email auto-check interval for as long as possible.
•Update news and weather information on manual demand, or increase
their auto-check interval.
•Exit background-running applications if they are not being used for
extended periods of time.
•Deactivate Bluetooth, Wi-Fi, or GPS when not in use.