Warranty

13
The caller’s name/number doesn't appear when a call is received
•Check that you have subscribed for Caller ID service with your carrier.
•Your caller may have concealed his name or number.
I can't find my contacts
•Make sure that your SIM card is not broken.
•Make sure that your SIM card is inserted properly.
•Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
•Adjust the volume during a call by pressing the Volume up/down key.
•Check the network strength. Move to a location with stronger signal
strength.
• Make sure that the receiver, connector, or speaker on your phone is clean.
I can't use the features described in the manual
•Check with your carrier to make sure that your subscription includes
this service.
•Make sure that this feature doesn't require any additional accessory.
When I select a number from my contacts, the number can't be dialed
•Make sure that you have correctly recorded the number in your file.
•Make sure that you have selected the country code when calling an
international number.
I can't add a contact
•Make sure that your SIM card contact list is not full; delete some files
or save the files to the phone.
My callers can't leave messages on my voicemail
•Contact your service provider to check service availability.
•Set up your voicemail with your carrier so that your caller can leave
a message.
I can't access my voicemail
•Make sure that your carrier’s voicemail number is correctly entered in
"Voicemail number".
•Try later if the network is busy.
I can't send and receive MMS
•Check your phone storage as it might be full.
•Contact your service provider to check service availability and MMS
parameters.
•Verify the server center number or your MMS profile with your carrier.
•The server center may be swamped. Try again later.