Alcatel IDOL™ 4
Some of the contents in this manual may differ from your phone depending on the software of the phone. Actual color may vary. Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared.
Sending a message.................................................................................................... 36 Replying to a message............................................................................................... 37 Forwarding a message............................................................................................... 37 Copying a message.................................................................................................... 38 Changing message settings......
Google+....................................................................................................................... 68 Google Maps............................................................................................................... 69 Google Search............................................................................................................ 71 Google Music...............................................................................................................
Getting started 2. Insert the SIM card and microSD card Phone setup Installing the nano-SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. 1. Remove the back cover 3. Make sure they are correctly inserted WARNING: To avoid damage to the phone, use only a standard nano-SIM card from your service provider. Some applications may require a microSD card to work normally or to store data.
Charging the battery Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible. When the battery is low, a low-battery warning icon screen. will pop-up on the If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 10 minutes. WARNING: Use only Alcatel-approved chargers and cables.
Setting up your phone for the first time Waking up your phone Follow the steps below to set up your phone for the first time or after factory reset: Press the Power key to activate your screen display. 1. T ap the language field to select the language you want to use and then tap . Note: If you have set an unlock pattern, PIN, or password for your phone (see Settings > Lock screen > Screen lock) you’ll need to draw the pattern or enter the PIN/password to unlock your screen. 2.
Getting to know your phone Camera Headset port Headset port Proximity and light sensor Flash Camera flash/Flashlight Speaker Camera lens Indicator light Status and notification bar Volume keys Power key Volume keys Power key Touch screen Back key Recent apps key Home key Charging port 12 13
Key functions Key Function Recent apps key Touch to switch between individual app activities and documents. Home key From any application or screen, touch to return to the Home screen. Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Back key Touch to go back to the previous screen, or close a dialog box, options menu, the notification panel, etc.
Extended home screen Removing items from your home screen In addition to the main home screen, your phone has extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to see the extended home screen panels. 1. L ong press the item you want to delete until X Remove appears on the screen. Choosing your wallpaper 2. D rag the item to X Remove and release your finger when the item turns red. 1.
Status icons GPRS connected Alarm is set New Gmail message Missed call GPRS in use Bluetooth is on New Email message Call forwarding is on EDGE connected Connected to a Bluetooth device Connected to VPN EDGE in use Speakerphone is on New text or multimedia message 4G connected Phone microphone is mute Problem with SMS or MMS delivery Radio is on 4G in use Roaming New Google Hangouts message Uploading data HSPA (3G+) connected No SIM card installed New voicemail Download finished HS
Using the Notifications panel Quick settings panel Touch and drag down the Status bar to open the Notification panel. Drag again to enter the Quick settings panel. When there are notifications, you can touch them to access notifications directly. Touch and drag down the Notification panel or touch to open the Quick settings panel. You can get quick access to commonly used settings like Wi-Fi, screen brightness, airplane mode, and others.
Protecting your phone with a screen lock, pin, or pattern • Charge the battery. You can protect your phone by creating a screen lock. When enabled, you need to swipe the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys. • Keep the phone connected to the charger. 1. From the home screen, tap > Settings > Lock screen. • Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data.
Phone calls Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number . Making calls 4. Tap Calling from the dialer 1. From the home screen, tap 2. Tap to place the call. Tip: To make an international call, long press the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code, and then the phone number. .
Dial from text message Using options during a call If a text message contains a phone number that you want to call, you can make the call while viewing the text message. During a call, you will see a number of on-screen options. Tap an option to select it. 1. From the home screen, tap • Tap to turn the speaker on or off. • Tap to mute or unmute your microphone. • Tap to switch to the dialer. • Tap to put the call on hold. • Tap hold.
Adjusting your call settings To respond to an incoming call while you’re on a call: Tap to answer the call. This puts the first caller on hold and answers the second call. Slide down to answer the second call and end the first call. tap to reject the second call. Note: Tap the caller. to reject the second call and select a preset text message to > Settings to configure the call options. Display options • Sort by: Touch to sort the list by the first name or last name.
- Fixed Dialing Numbers Fixed dialing number (FDN) is a SIM service mode, where outgoing calls are restricted to a set of phone numbers. These numbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers to which their children can dial. For security reasons, you’ll be prompted to enable FDN by entering SIM PIN2 which is usually acquired from your service provider or SIM maker. - IP prefix number You can enter prefix number for IP dial.
1. F rom the Contacts screen, tap the contact you want to share, tap Share. > 2. E nter the contact name you want to search for. Matching contacts will be listed. 2. T his menu allows you to choose how you would like to share the contacts. Available options will depend on the applications and services installed. Linking contacts Creating a contact As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact.
Entering text Text editing Edit the text you have entered. Using Onscreen Keyboard • Long press or double-tap within the text you would like to edit. • Drag the tabs to change the highlighted selection. Onscreen Keyboard settings Touch Settings > Language & Input, touch the keyboard you want to set up and a series of settings will become available. • The following options will show: To edit text, choose from: CUT, COPY, SHARE. • Touch the Back key to go back without any action.
Messaging 4. I f you want to send a multimedia message, tap the paper clip icon to attach a file or a slideshow to the message. Use Messaging to exchange text messages (SMS) and multimedia messages (MMS). 5. Tap Opening the messaging screen • You can also include email addresses as recipients for multimedia messages. From the home screen, tap . The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.
Copying a message Email To copy a text message from the phone to the SIM card, from the thread screen, touch and hold a message you want to save, then tap > Save message to SIM card. From the home screen, tap > Email. Receive and send emails from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Responding to an email Writing and sending an email Reply to or forward a message that you receive . You can also delete messages and manage them in other ways. 1. O pen your email Inbox and tap . Note: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message. Replying to or forwarding an email 1. Open the email you want to reply to or forward. 2. E nter a contact name or email address in the To field.
Editing an email account Change a number of settings for an account, including how often you check for email, how you’re notified of new mails, your email signature, and details about the servers the account uses to send and receive mail. 1. Open Email to access your inbox. 2. Tap > Settings and tap the account you want to change. 3. Make the changes and tap when you’re finished.
Turning on Wi-Fi 3. T ap Add network. Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. 5. T ap SAVE. 1. F rom the home screen, tap > Settings > Wi-Fi. 2. S lide the Wi-Fi switch to the position to turn on Wi-Fi. 4. E nter the network SSID (name). If necessary, enter security or other network configuration details.
Adding a VPN Method two: PIN 1. F rom the home screen, tap 2. S lide the Wi-Fi switch to the 3. T ap > Settings > Wi-Fi. position. > Advanced > WPS Pin Entry. 4. T he WPS PIN displays on the screen. Enter the PIN into the access point’s setup page. After entering the PIN, your phone automatically finds the access point and configures the connection. Note: For detailed information about the WPS feature of access point, please refer to its documentation.
Browsing the Internet Using multiple browser tabs Use Chrome to view web pages and search for information. Open several web pages at the same time (one page in each tab) and switch between them freely. Using Chrome Opening a new browser tab From the home screen, tap Tap . Chrome also opens when you tap a web link. > . A new browser window opens and the homepage is loaded. Switching between tabs Opening a web page or searching the web Tap 1. O pen the Chrome app. Tip: Tap 2.
Mobile Hotspot & Tethering Downloading files 1. Long press an image or a link to a file or to another web page. 2. I n the menu that opens, tap Download image or Download link. The downloaded files are saved to your phone or the microSD card. You can view or open the downloaded files by tapping > Downloads. Changing browser settings Configure a number of browser settings to customize the way you browse the web, including several you can use to control your privacy.
To rename or secure your portable hotspot When Mobile Hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Tap Settings >More> Mobile hotspot and tethering > Mobile hotspot settings > Configure mobile hotspot to change the network SSID or set your network security. • Tap SAVE. Using Wi-Fi Direct Wi-Fi Direct allows two devices to establish a direct, peer-to-peer Wi-Fi connection without requiring a wireless router.
Receiving data via Wi-Fi Direct When an attempt to transfer data via Wi-Fi Direct is received, you can see a notification in the status bar. Tap Accept to start receiving the data. Received files are stored automatically in a dedicated folder (WiFiShare, for instance) in the phone storage or microSD directory. You can access them with the Files app. Bluetooth Bluetooth is a short-range wireless communication technology.
Pairing with another Bluetooth device 1. F rom the home screen, tap > Settings > Bluetooth. 2. S lide the Bluetooth switch to the position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You could tap > Refresh if you want to scan again. 3. T ap the device you want to pair with. 4. C onfirm that the Bluetooth passkeys are the same between the two devices and tap PAIR. Alternately, enter a Bluetooth passkey and tap PAIR.
Entertainment Number You can use your phone to take photos and record videos. Photos and videos are stored to the phone’s microSD card or the phone’s internal storage. You can copy them to your computer or access them in the Gallery. Capturing a photo 1. F rom the home screen, tap > Camera. 2. A im the camera at the subject and make any necessary adjustments. Function 1 Tap to update settings. 2 Tap to enable/disable HDR mode. 3 Tap to set a timer.
Adjusting camera settings • PHOTP: Enable Auto mode. • PANO: Touch to turn on panorama function. Touch the shutter button to start taking panoramic photo and move the phone towards your capture direction and overlap the two lines. Once the slots are filled, the photo will be automatically saved. If the slots are not fully filled, touch the shutter button again to save the photo. • Shutter sound: Switch the toggle to enable/disable shutter sound when taking a photo.
Playing your music Playing music From the home screen, tap > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from Deezer, music you copy from your CD collection, and so on. Tap a song in the music library to listen to it. The following playback screen appears. Viewing your music library From the home screen, tap > Music and your music library is displayed.
Number Function 1 Tap to enter your music library. 2 Tap to access the song list where you can change the play sequence. 3 Tap to access more options. 4 Tap to choose play mode: Random, Repeating all, Repeating current one, Repeating off. 5 Tap to play the previous song. 6 Tap to play or pause. 7 Tap to play the next song. 8 Tap to label the song to your favorite. Using your gallery Number Function Opening your gallery 1 Return to the album.
Google applications Making voice memos Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a voice memo 1. F rom the home screen, tap > Sound Recorder. 2. T ap to start recording. During recording, you can do the following: • Tap / to pause or continue the recording. • Tap DISCARD and confirm to cancel the recording. Signing in to your Google account lets you synchronize Gmail, calendar events, contacts and other data between your phone and the web.
Google Calendar Tap From the home screen, tap > Calendar to use Google Calendar, Google’s time management application. You can use the calendar to schedule appointments, including meetings and other events. You can also synchronize appointments to your Google account, which enables you to manage your schedule online on your PC. Google Chrome and then Settings to modify more settings.
2. T ap the search box on the top. 3. E nter the address or the type of business you’re looking for in the search box. If suitable suggestions appear below the search box, tap one to search for it. Tip: You can also tap next to the search box to use voice search. 4. T ap the search key on the keyboard. 5. Y ou can slide the result up to find more information about the location as well as options for getting directions and more.
Searching by speaking Playing your music You can also search the Web or perform certain tasks by speaking. 1. L ong press the Home key > Google to open Google Search. 2. T ap the microphone icon to the right of the search box. Note: You can also tap from the home screen. 3. S peak the terms you want to search for or the question you want to ask. When you’re finished, your search terms are analyzed and the search is initiated. Google Music From the home screen, tap > Play Music.
Function Creating a playlist or adding a song to a playlist 1 Song and artist information. Tap or drag down to return to the music library. Tap 2 Album artwork. Removing songs from a playlist 3 Give the song a thumbs-up. 1. Tap 4 Playback control. Skip songs, pause and resume playback, use shuffle or repeat . Drag the progress bar to jump to any part of the song. 2. Tap 5 Give the song a thumbs-down. 6 Tap to see the current playlist (queue). Deleting a playlist 7 Get more options.
Browsing and searching for apps You can browse apps by category. Tap a top-level category, such as GAMES, and tap the app from any subcategory. You can also search for apps using an app’s name or description or the developer’s name. Simply tap and enter the search terms. Downloading and installing apps When you find the app you are interested in, tap it to open its details screen where more information about the app is displayed. 1. T ap Install (free apps) or the price (paid apps).
Applications Using the Stopwatch and Timer Tap timer. Calculator From the home screen, tap > Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations. Clock in the Clock app to use the stopwatch or the countdown Stopwatch allows you to record lap times, while Timer allows you to set a time and count down to zero. Downloads The Downloads app keeps a record of the files you have downloaded using the apps such as Browser, or Gmail.
Phone settings YouTube From the home screen, tap > YouTube. You can watch YouTube videos or upload your own. From the home screen, tap > Settings. The Settings app contains most of the tools for customizing and configuring your phone. WIRELESS & NETWORKS Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. When Wi-Fi is on, tap > Advanced > Wi-Fi Direct in the Wi-Fi menu to share data between two devices via Wi-Fi Direct.
Note: The data usage is measured by your phone, and your carrier’s data usage accounting may differ. More • WallShuffle Enable this function to display different wallpapers on your lock screen each time you press the power key to unlock your phone. • Airplane mode: Swipe the On/Off switch to turn airplane mode on or off.
• When device is rotated: Tap to set whether rotate screen contents on the screen or stay in portrait view. • Other sounds: Touch to set dial pad tones, screen locking sounds, touch sounds and vibrate on touch. Notifications Apps • App notifications: Touch to block or set priority for app notifications. Touch to view details about the applications installed on your phone, to manage their data usage and force them to stop.
PERSONAL Location Activate location services to determine your location (see Google applications – Google Maps – Activating location services). Security • Encrypt phone: Encrypt your data on the phone to protect your privacy. • Private mode: Touch to turn on/off private mode. • Set up SIM card lock: Lock SIM card: Activate or deactivate the PIN lock to require PIN before accessing the nano-SIM card. • Make passwords visible: Display passwords as you enter them.
• Text-to-speech settings: Preferred engine: Select the speech synthesis engine you want to use or change its settings. SYSTEM Date & time Speech rate: Select how quickly you want the synthesizer to speak You can touch Reset speech rate to reset it. Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Pitch: Select the pitch you want the synthesizer to speak in. You can touch Reset speech pitch to reset it.
Upgrading the phone software Troubleshooting Use FOTA Upgrade tool to update your phone's software. If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. All personal information will be saved following the update process. We recommend you back up your personal data using Smart Suite before upgrading.
Problem Battery not charging Shortened standby time Possible causes Possible solution The battery or battery charger is damaged. Contact the dealer. The phone’s temperature is below 32°F or higher than 104°F. Adjust the environment to avoid extremes of temperature. Poor contact between the battery and charger. Check all connectors to make sure all connections have been properly made. The display brightness is high or Wi-Fi, Bluetooth, GPS, etc is not disabled when they are not in use.
For your safety FCC RF Exposure Information (SAR) General safety This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 10 mm between the unit and the human body. Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
Hearing Aid Compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants . Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
CTIA Distraction a) Do not disassemble or open crush, bend or deform, puncture or shred. Driving b) D o not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. c) O nly use the battery for the system for which it is specified. Full attention must be given to driving at all times in order to reduce the risk of an accident.
• Do not drop, throw, or try to bend your phone or its accessories. Antenna • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. Do not touch the antenna unnecessarily. • Do not paint your phone or its accessories. Normal use position • Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so. When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth.
• Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. Connection to a car • Take lots of breaks to stretch and relax. Seek professional advice when connecting a phone interface to the vehicle electrical system. Emergency calls Faulty and damaged products This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.
Hearing aids Interference in cars People with hearing aids or other cochlear implants may experience interference noise when using wireless devices or when one is nearby. Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.
Specifications 12 MONTH LIMITED WARRANTY Handset specifications are shown in the following table. TCL Communications Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
• Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI); • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Rooted devices; • Damage as
Electronic Recycling Notes For more information on Electronic Recycling, please: 1) Visit Alcatel Electronic Recycling Program website at http://www.alcatelonetouch.us/electronic-recycling-program, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada) Alcatel partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at www.alcatelonetouch.