User's Manual
11 12
General information ........
Visit our website for product support information such as
Specifications, User Manual and Frequently Asked Questions.
An electronic version of the User Manual is available in English
and other languages as appropriate. For email support, fill out a
request form via the Contact Us link at our website. For phone
support, call our toll free number during the hours of operation.
• Website: www.alcatelonetouch.us
• Facebook: facebook.com/alcatel
• Twitter: twitter.com/alcatel
• Contact: USA: 855-368-0829; Canada: 855-844-6058
Your device is a transceiver that operates on
• GSM: (850/900/1800/1900 MHz)
• UMTS: (B2/4/5)
• LTE: (B2/4/5/7/12/17)
Protection against theft
(1)
Your mobile phone has a unique electronic serial number
shown on the packaging label and in the product’s memory
called IMEI (International Mobile Station Equipment
Identity). You can also retrieve your IMEI by entering *#06#,
using the dial pad. We recommend that you record the
number the first time you use your mobile phone. It may be
requested by the police or your operator to identify that it's
your device in the event that your mobile phone is stolen.
Disclaimer
There may be certain differences between the description
in the user manual and the operation in the mobile phone,
depending on the software release of your mobile phone or
specific operator services. TCL Communication Ltd. shall not be
held legally responsible for such differences if any, nor for their
potential consequences, which responsibility shall be borne by
the operator exclusively.
(1)
Contact your network operator to check service availability.
TCL Communication Ltd.
Limited Warranty .............
TCL Communication Ltd. warrants to the original retail purchaser
of this wireless device that should this product or part thereof
during normal consumer usage and condition be proven to be
defective in material or workmanship that results in product
failure within the first twelve (12) months from the date of
purchase as shown on your original sales receipt from an
authorized sales agent. Such defect(s) will be repaired or
replaced with new or rebuilt parts at the company’s option
without charge for parts or labor directly related to the defect(s).
Limited warranty does not cover cosmetic changes caused by
normal use.
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship as
set forth above. Such defect(s) will be repaired or replaced (with
new or rebuilt parts) at the company’s option without charge for
parts or labor directly related to the defect(s).
TCL Communication Ltd. disclaims any other express or implied
warranty for its device. This LIMITED WARRANTY will be voided
if any of the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized
by TCL Communication Ltd. or its affiliates;
• Changes to the device operating system by the user or third
party applications;
• Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods, chemical
products, download of files, crash, high voltage, corrosion,
oxidation;
• Removal or altering of the wireless device’s event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Rooted devices;