Quick Start Guide For more information about how to use the phone, please go to www.alcatelonetouch.com to download the complete user manual. From the website you can also consult the FAQ, upgrade software, etc. This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the RADIOWAVES section of this user guide. www.sar-tick.
1 Your mobile ����������������� 1.
Camera Flash/Torch Power key Volume up Volume down Menu key • Option menu. Touch to access Manage Homescreen, Add widgets, Manage applications, Wallpaper and Settings. • Recent apps. Touch and hold to open a list of thumbnail images of apps you've worked with recently. Touch it to open an app. Swipe it upwards or downwards to remove a thumbnail from the list. Home key • While on any application or screen, touch to return to the Home screen.
Power key • Press: Lock the screen/Light up the screen. • Press and hold: Power on or generate a pop up menu selecting from Power off/Restart/Airplane mode or icons of Ringer mode. • Press to mute the ringtone when there’s an incoming call. • Press and hold for more than 10 seconds to restart the phone when the system halted. • Press and hold Power key and Volume down key to capture a screenshot. • Press and hold Power key and Volume up key under power off mode to restore factory set.
1.2 Getting started 1.2.1 Set-up Removing or installing the back cover Inserting or removing the SIM card You must insert your SIM card to make phone calls. Please power off your phone before inserting or removing the SIM card. Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out. Your phone only supports mini-SIM card.
Installing or removing the microSD card To install, please open microSD card lock first, and then place the external microSD card into the slot with the gold contact facing down. To remove the external microSD card, please open microSD card lock and take it out from the slot. Charging the battery Connect battery charger to your phone and plug into the socket. If the battery is very low, there will be no indication that power is being received until the charge is sufficient to show the charging status bar.
1.2.2 Power on your phone Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up. Set up your phone for the first time The first time you power on the phone, you should set the following options: language, input method, Google account, etc. If you power on your phone with no SIM card inserted, you can connect to a Wi-Fi network to sign into your Google account and to use some features. 1.2.
1.3.1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the home screen to access the available options for setting the home screens. Drag Place your finger on any item to drag it to another location. Slide/Swipe Slide the screen to scroll up and down the applications, images, web pages… at your convenience. Flick Similar to swiping, but flicking makes it move quicker.
Status icons GPRS connected Roaming GPRS in use No SIM card inserted EDGE connected Vibrate mode EDGE in use Ringer is silenced 3G connected Phone microphone is muted 3G in use Battery is very low HSPA (3G+) connected Battery is low HSPA (3G+) in use Battery is partially drained Connected to a Wi-Fi network Battery is full Bluetooth is on Battery is charging Airplane mode Headset connected Alarm is set No signal GPS is on Signal strength 9
Notification icons New text or multimedia message Missed call Problem with SMS or MMS delivery Call on hold New Hangouts message Call forwarding is on New voicemail Uploading data Upcoming event Downloading data Data is synchronizing Download finished Screenshot error Select input method USB tethering is on An open Wi-Fi network is available Portable Wi-Fi hotspot is on Phone is connected via USB cable Screenshot captured Radio is on Carrier data use threshold approaching or exceeded Sy
Notification panel Touch and drag down the Status bar to open the notification panel. Touch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or view wireless service information. Touch to access Quick setting bar. Touch one notification and slide it sideways to delete it. Touch the icon to clear all event–based notifications (other ongoing notifications will remain). Touch and then the Settings icon to access Settings.
1.3.5 Personalize your Home screen Add Touch the application tab , touch and hold an application to activate Move mode, and drag the item to any Home screen as you prefer. Reposition Touch and hold the item to be repositioned to activate Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.
1.3.7 Volume adjustment You can set ringer, media and phone ringtone volume to your preference by pressing Volume up/down key or touching Settings\Sound. 1.4 Applications and widgets The Applications (apps) list contains all pre-embedded and newly installed apps. To access the list, touch from the Home screen. To return to the Home screen, touch the Home key or the Back key. By touching and holding an empty area in the Home screen, you can switch to widget interface mode.
2.1.1 Android keyboard Touch to enter text or numbers. Touch to switch between "abc/ Abc" mode; Touch & hold to switch between "abc/ABC" mode. Touch to enter symbols/ emoticons. Touch & hold to show input options; when Wi-Fi or data connection is on, touch to enter voice input. Touch to switch between symbol and numeric keyboard. 2.1.
2.2 Text editing You can edit the text you have entered. • Touch and hold or double-tap within the text you would like to edit. • Drag the tap to change the highlighted selection. • The following options will appear: Select all and Paste . • Touch the icon , Cut , Copy to confirm. 3 Phone call ��������������� 3.1 Placing a call You can easily launch a call using Phone. Touch Application tab from the Home screen and select Phone. Touch and hold to access voicemail.
3.2 Answering or rejecting a call When you receive a call, touch . • Slide rightward to answer; • Slide leftward to reject; • Slide upward to reject the call by sending a preset message. To mute incoming calls, press the Volume up/down key. 3.3 Consulting your call memory You can access your call memory by touching from the Dial screen to view call history in categories of Incoming calls, Outgoing calls, and Missed calls. 3.
4 People ��������������������� 4.1 Adding a contact You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Touch Application tab on the Home screen, select People app, then touch the icon in the contact list to create a new contact. Contact list Contact group list; Favorites Touch to find contacts in contact list; Touch to add contact 4.
Touch a contact you want to share, touch and Share from the contact details screen, then select the application to perform this action. 4.3 Synchronizing contacts in multiple accounts Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone. 5 Messaging ���������������� You can create, edit and receive SMS and MMS with this phone. To access this feature, touch Application tab from the Home screen, then select Messaging.
Sending a text message Enter the mobile phone number of the recipient on Type person's name or number bar or touch to add recipients, touch Type text message bar to enter the text of the message. When finished, touch to send the text message. An SMS of more than 160 characters will be charged as several SMS. Specific (accented) letters will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.
To create and send emails • Touch the icon from Inbox screen. • Enter recipient(s) email address(es) in To field. • If necessary, touch and touch Add Cc/Bcc to add a copy or a blind carbon copy to the message. • Enter the subject and the content of the message. • Touch , touch Attach file to add an attachment. • Finally, touch to send. • If you do not want to send the mail right away, you can touch and Save draft or touch Back key to save a copy. 7 Getting connected ������� 7.
To turn Wi-Fi on and connect to a wireless network • Touch on Quick setting bar to get to Settings. • Touch the switch beside Wi-Fi to turn on\off Wi-Fi. • Touch Wi-Fi, detailed information of all detected Wi-Fi networks is displayed in the Wi-Fi networks section. • Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (contact network operator for details). When finished, touch Connect. 7.2 Browser....................
To disconnect (from mass storage): • Unmount the microSD card on your computer. • Open the Notification panel and touch Turn off USB storage. For Windows XP or lower operating systems, you should download and install Windows Media Player 11 on your computer. To locate the data you have transferred or downloaded in the internal storage: • Touch Application tab from the Home screen to open the applications list. • Touch File Manager.
8 Find my location using GPS satellites To activate your phone’s global positioning system (GPS) satellite receiver: • Touch on Quick setting bar to get to Settings. • Touch Location. • Touch the switch beside Location to turn on. Find your location by opening Maps: Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters ("street level").
Once activated, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings configured within the Settings application. If you deactivated this option, settings are no longer backed up, and any existing backups are deleted from Google Servers. 10 Factory data reset .
• Exchange messages or emails with friends. • Track your location, view traffic situations, search for locations and get navigation information to your destination. • Download more applications from Google Play Store and more. For more information about these applications, please check the online user manual at: www.alcatelonetouch.com. 11.2 Internal storage Touch Settings\Storage to display the amount of internal phone storage used by the operating system, its components, applications (including those you
• Photos It allows you to easily import photos from a PC or the handset and organize them in different albums for better management. • Videos It allows you to insert video files from a PC for playback and then upload to a handset folder. • Music It allows you to quickly search for your favorites in a PC, manage the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way.
12.2.2 FOTA Upgrade Using FOTA Upgrade tool you can update your phone's software. To access System Updates, please open notification panel and touch and then , then press About phone\System updates. Or you can directly touch and access Settings\About phone\System updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it's done please touch Install to complete the upgrade.
Safety and use...................... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any.
Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
• PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
In non European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.gowirelessgogreen.org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone.
- Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
• LICENCES microSD Logo is a trademark. he Bluetooth word mark and logos are owned by the T Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ALCATEL ONETOUCH 4013M Bluetooth Declaration ID B021282 SwiftKey is a registered trademark of TouchType Ltd. The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
General information........ Website: www.alcatelonetouch.com Facebook: http://www.facebook.com/alcatelonetouchusa Twitter: http://www.twitter.com/alcatel1touch Hot Line Number: In the United States, call 877-702-3444 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
TCL Communication Ltd. Warranty............................. TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication Ltd. 0or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law.
Troubleshooting ������������������ Before contacting the service centre, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset and Mobile Upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the Volume up key at the same time under power off mode).
My phone cannot charge properly • Make sure you are using an ALCATEL ONETOUCH battery and the charger from the box. • Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger. • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode.
• Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped, try again later. SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key).
The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd. © Copyright 2015 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).
