User's Manual

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limitaonoftheduraonofimpliedwarranes,sothepreceding
limitaonsorexclusionsmaynotapplytoyou.
How to obtain Support: Contact the customer care center by
calling (855-368-0829) or going to (hp://www.tclcom.com/
wearables/). We have placed many self-help tools that may
helpyoutoisolatetheproblemandeliminatetheneedto send
yourwirelessdeviceinforservice.Inthecasethatyourwireless
deviceisnolongercoveredbythislimitedwarrantyduetome
orcondion,youmayulizeouroutofwarrantyrepairopons.
How to obtain Hardware Service within the terms of this
warranty:CreateauserproleandthencreateanRMAforthe
defecve device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated bill of sale,
invoice)withtheowner’sreturnaddress(NoPOBoxesaccepted),
wireless carrier’s name, alternate dayme phone number, and
email address with a complete problem descripon. Only ship
the device. Do not ship the SIM card, memory cards, or any
otheraccessoriessuchasthepoweradapter.Youmustproperly
package and ship the wirelessdevice to the repair center.TCL
Communicaons Ltdis not responsible for devices that do not
arriveattheservicecenteroraredamagedintransit.Insurance
isrecommendedwithproofofdelivery.Uponreceipt,theservice
centerwillverifythewarrantycondions,repair,andreturnyour
devicetotheaddressprovidedintheRMA.
Troubleshoong
Refertotheinstruconsbelowbeforecontacngouraersales
service:
Your MOVETIME Smartwatch can’t be detected.
• PressthePowerkeytolightupthescreen.YourMOVETIME
Smartwatch can be detected for only 3 minutes aer the
screeniso.