Quick Start Guide

10
FAQ
1.
Q: Which OS version is compable with the App?
A: iOS 7.0 and above versions, Android 4.0 and above versions.
2.
Q: What should I do if I am unable to add my LIFECAM?
A: 1) Use the reset pin to reset your LIFECAM. Wait unl you
hear the audio guide and then try to add it again.
2) Please check that you have entered the correct Wi-Fi SSDI
and password, then try again.
3) Please check if your router is appearing in your Wi-Fi black
list or the opon to prevent loitering on your network has been
enabled.
4) Please check if your Wi-Fi router has been set to the 5 GHz
frequency band. Currently, LIFECAM does not support the 5
GHz Wi-Fi frequency, so please set the Wi-Fi router to the 2.4
GHz band.
5) Please check if your smartphone permission sengs are
prevenng the LIFE App from using Wi-Fi and GPS.
6) Please check if your Wi-Fi router has been set to bridge mode.
Bridge mode can cause the Wi-Fi signal to become unstable so