User's Manual
General Information
• Visit the TCL website at https://www.tcl.com/mx for tutorials
and answers to frequently asked questions, and to download
the User Manual.
• To get support for your phone, visit the TCL website
(www.tcl.com/mx), or dial the number listed below:
Argentina: 08001220682
Chile: 800000147
Colombia: 18009520823
Ecuador: 800000635
Mexico: 8008909908
Peru: 080000698
The Dominican Republic: 8887600164
Uruguay: 405296624
Venezuela: 08001005368
• Update your phone's software
Go to Settings > System > System updates to check
software updates.
• Back up your personal data
Go to Settings > System > Backup > Back up to Google
Drive and turn it on.
• Reset your phone
Go to Settings > System > Reset > Factory data reset >
Reset phone > Erase everything.
• Removing your Google Account
Go to Settings > Accounts > tap on the account > Remove
Account.