Product Info

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Your device is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period
of twelve (12) months from the date of purchase as shown on your
original invoice.
Batteries and accessories sold with your device are also warranted
against any defect which may occur during the first six (6) months (1)
from the date of purchase as shown on your original invoice.
In case of any defect of your device which prevents you from normal
use thereof, you must immediately inform your vendor and present your
device with your proof of purchase.
If the defect is confirmed, your device or part thereof will be either
replaced or repaired, as appropriate. Repaired device and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your device and/or accessory
due to (without any limitation):
- Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your device is used;
- Connection to any equipment not supplied or not recommended by
TCL Communication Ltd.;
- Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor;
- Modification, adjustment or alteration of software or hardware
performed by individuals not authorised by TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your device will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever, including but not limited to commercial or financial loss or
damage, loss of data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.