User Manual
Table of contents Safety and use................................................................................................................... 1 1..Overview...................................................................................................................... 5 1.1. System requirements.......................................................................................5 1.2. Device description............................................................................................
Safety and use We recommend that you read this chapter carefully before using your device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. CONDITIONS OF USE: Switch the device off before boarding an aircraft. Switch the device off when you are in health care facilities, except in designated areas.
- Municipal waste disposal centres with specific bins for these items of equipment; - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points.
L’antenne (s ) utilisée pour ce transmetteur doit être installé pour fournir une distance de séparation d’au moins 20 cm de toute personne. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. • FCC Caution: Changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.
• Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong. Your device is a transceiver that operates on GSM in quad-band (850/900/1800/1900 MHz), UMTS/HSDPA/HSDPA+/HSUPA in quad-band Band 1/2/4/5/8 or LTE in hexa-band Band 2/3/4/5/7/8/12/13/17/28/66.
Support Call the Call Center. Locate your number below: Argentina: 8004447361 New Zealand: 0800451708 Australia: 1800218730 Peru: 80055639 Canada: 8558446058 Dominican Republic: 18002039552 Chile: 12300209025 Uruguay: 40190752 Colombia: 18005183882 USA: 18553680829 Ecuador: 800000635 Venezuela: 8001362017 Mexico: 8001124682 1. Overview This device allows you to share a secure mobile broadband internet connection using Wi-Fi or an ethernet cable.
Power button • To power on your device, press and hold the power button for 1 second. • To power off your device, press and hold the power button for 3 seconds. WPS button To enable WPS, press and hold the WPS button for 3 seconds. The Wi-Fi LED will start to flash blue. Then press the WPS button on the device you wish to connect to within two minutes. Your Cat4 Router will automatically assign your network settings to the device you wish to connect to.
2. Getting started with your device 2.1 Insert SIM Follow the 3 steps in the illustration below. 1) Open the SIM card slot cover. 2) Insert the SIM card into the SIM slot. 3) Close the SIM card slot cover. Do not remove the SIM when your Cat4 Router is in use. Doing so will affect the performance of your device, and data stored on the SIM may be lost. 2.2 Connect the power adapter Follow the illustration below to plug in the power adapter.
To prevent interference caused by radio signals, place the Cat4 Router at least one metre away from phones and other electrical devices. 2.3 Optional: Installing the external antennae In areas with poor signal reception, connect external antennae to the two ports labelled 'LTE' to improve signal reception. Warning: Before installing the external antennae, ensure that your Cat4 Router is powered off and disconnected from the power outlet. The external antennae must be installed by a qualified technician.
Power off your Cat4 Router and disconnect it from the power outlet. Open the 'LTE' covers on both sides. Keep external antennae pointed upwards to get a better signal. Screw external antennae fully into the antennae port. 2.4 How to connect in Wi-Fi mode Step 1: Enabling Wi-Fi on your Cat4 Router. When the Wi-Fi indicator is solid blue, Wi-Fi is enabled. Step 2: Recording the SSID and Wi-Fi Key.
XXXXXXXXX Step 3: Setting up a Wi-Fi connection • 1) Setting up a Wi-Fi connection manually: From your Wi-Fi enabled client, perform a scan for wireless networks. 2) Connect to the network name that matches the SSID found on the device label. 3) When prompted for a password, enter the Wi-Fi key found on the device label (this is case sensitive). Your client will notify you when it is connected.
3) Scan the QR code. Alternatively, you can also search for "Alcatel WiFi Link" in the App Store or Google Play Store. 4) Download the Alcatel Wi-Fi Link app from App Store or Google Play store. 5) Click on the Alcatel Wi-Fi Link app icon to log in to the management page. Note: The Alcatel Wi-Fi Link app and website share the same password. Default password is: admin. IOS | Android 3.
3) Log in to change your Cat4 Wi-Fi device SSID and password, or change other basic settings. Default username: admin Default password: admin 4. Web UI status bar page 4.1 Status bar icons Description Icon displayed Signal indicator From no signal to excellent. Network technology 2G, 3G or 4G will be displayed, depending on the network available. No service will be displayed when there is no network available.
5.2 Network 5.2.1 Ethernet Set up the WAN connection mode and parameters here. You can set the connection mode to PPPoE, DHCP or static IP. PPPoE: PPPoE stands for Point-to-Point Protocol over Ethernet. This is a network protocol that is mainly used for DSL services whereby individual users connect to a modem using an Ethernet connection. Enter the username and password provided by your network service provider and click Apply.
5.3 Wireless 5.3.1 WiFi • Enable: Switch to enable/disable Wi-Fi. • WiFi Name (SSID): This is the name of the Wi-Fi network and is used to identify your Wi-Fi network. The SSID can be between 1 and 32 characters long. • Hide SSID: When the Hide SSID function is enabled, the user will not be able to detect the SSID by scanning. To use this network, you can only manually add the SSID name. • Security: You can choose the security mode, available options are WPAPSK/WPA2-PSK, WPA2-PSK, WPA-PSK or None.
• Wireless Channel: Different regions use different channels (Channel 1-11 in FCC (US) / IC (Canada); Channel 1-13 in ETSI (Europe); Channel 1-13 in MKK (Japan)). 5.3.2 Black and White List Add a blacklist to deny devices with the selected MAC address from connecting to the network. Add a white list to allow only the devices with the selected MAC address to access the internet if the white list is empty, users will not be able to access the Internet. 5.3.
5.4.2 APN APN (Access Point Name) refers to a network access technology that determines which method is used to access the network when using SIM card. You can add APN and click Apply to enable it. 5.4.3 Guest Network An exclusive network opened for friends which is isolated from the home network to prevent disclosure. You can set the usage time of the network, and the network will automatically shut down after use. 5.4.
Note: Messages can be saved to Drafts by clicking on Save to draftbox. An SMS message cannot be sent to multiple recipients simultaneously. How to reply to an SMS: 1) Left-click the content of the message in your Inbox that you wish to reply to. 2) Click Reply. 3) Input the content that you wish to send. 4) Click Send. How to delete an SMS: 1) Find the message you wish to delete in either the Inbox, Outbox or Draft folder.
• FTP • RTSP • SIP • PPTP • L2TP • IPSEC 5.7.2 Port Forwarding Port mapping is to map a host's internal network (LAN) IP address to a public network (WAN) IP address. Port mapping can also be used to map multiple ports of an external network IP address machine to different ports on different machines in the internal network. 5.7.
Whitelist: Only devices with an IP address added to this list can access the internet. Blacklist: Devices with an IP address added to this list cannot access the internet. 5.7.6 NAT Settings In general, using NAT technology to convert private network addresses in IPv4 headers to public network addresses, multiple users on the private network can access the internet simultaneously with a small number of public network addresses. You can only choose one of the following four types of NAT.
5.8.3 Operating Mode You can only choose one of the following four types of Operating Mode. 1) Extreme speed mode 2) Multi-function mode 5.8.4 SIM Management Perform the following steps to enable the SIM PIN: 1) Enter a SIM PIN that is 4-8 digits long. 2) Click Apply. Note: When a SIM PIN is entered incorrectly 3 times, a PUK code is required to unblock the SIM. You can obtain this by calling customer services using your SIM. 5.8.
5.8.9 Restart & Reset Click Restart now to reboot the device. Click Restore factory Settings to restore factory default settings. You also can use the reset button on your Cat4 Router. 5.8.10 System Log You can view and export the system log of the device. 5.8.11 System Help Click Download help file to download the user manual for the product. 5.9 Setup wizard 1) On the first page, you can select your time zone. 2) On the second page, you can set the traffic settings.
3) Make sure 192.168.1.1 is entered correctly in the web browser. What should I do if I can’t access the internet? 1) Make sure your SIM is a 2G, 3G or 4G SIM. -If no SIM is detected, power off your Cat4 Router, reinsert the SIM, and try again. -If no network is available, move the device to a an area with a better signal (try placing it near a window) and try again. 2) Make sure 192.168.1.1 is entered correctly in the web browser and click Enter. 3) Reboot your Cat4 Router and try again.
For a Windows device: 1) Right-click Wireless Network Connection on the task bar. 2) Select the network name (SSID) of your Cat4 Router, click Connect, and enter the Wi-Fi key. What should I do if I see the SSID but the device fails to connect? Make sure you have entered the correct Wi-Fi key. What should I do if the network indicator is solid red? When there is no SIM, no service, or the device is not registered to the network, the network indicator on Cat4 Router is solid red.
What should I do if "PIN lock" or "PUK lock" is displayed on the screen of the device connected to Cat4 Router? This means the SIM is locked. Log in to the Home page (refer to "How can I access the Home page?") and enter your PIN code or PUK code. To obtain the PUK code, contact your network operator. Note: If the incorrect PIN is entered 3 times you will be required to enter the PUK code. If the incorrect PUK code is entered 10 times the SIM will be permanently blocked.
