User's Manual

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• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Adjust the brightness of the screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for extended periods of time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls,
game playing, internet surfing, or running other complex
applications
• This heating is a normal consequence of the CPU handling
excessive data. Ending the above actions will make your phone
return to normal temperature.
After Factory reset is performed, I can't use my phone
without entering Google Account credentials
• After reset is performed, you must enter the original Google
Account credentials that were used on this phone.
• If you don’t remember your Google Account credentials,
complete Google Account recovery procedures.
• If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as
warranty case.
The phone doesn't ring when a call or message arrives
• Make sure that Do Not Disturb mode (go to Settings >
Sound > Do Not Disturb) is not activated.
• Press the Volume up/down key to adjust volume.
I forget some passwords/codes/keys on phone
• Perform Factory reset.
• If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as
warranty case.
My callers can't leave messages on my voicemail
• Contact your network operator to check service availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is correctly
entered in "Voicemail number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone memory as it might be full.
• Contact your network operator to check service availability and
MMS parameters.
• Verify the server center number or your MMS profile with
your operator.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK (Personal
Unblocking Key) code.
I can't connect my phone to my computer
• Check that your USB driver is installed properly.
• Check that you have marked the USB debugging checkbox.
• Make sure that you’re using the right cable from the box.
I can't download new files
• Make sure that there is sufficient phone storage space for your
download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status with your operator.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
• Make sure that you follow the complete charge time with default
charger (minimum 144 minutes).