User's Manual

29 30
Metro
®
by T-Mobile Information
Service
You will need the following information when activating service:
• Your name, address and an eight-digit number that you will use
to access your account (your personal identification number
“PIN”).
• Your serial number (IMEI) and SIM card number. If your phone
has a removable battery, to locate the serial number, remove
the phone from the box and remove the battery cover from
the phone. The serial number is located near the bar code. It
will be 14 to 18 digits. If your phone does not have a removable
battery, check the box label or phone settings to locate the serial
number. The SIM card number can be located below the bottom
bar code on the back of the SIM card holder.
• Your choice of Metro
®
by T-Mobile plan and services including
unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in your new phone
by following the step by step instructions in this phone’s User
Guide.
• Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation representative
who will assist you in activating your phone. You can also activate
your phone online by visiting metrobyt-mobile.com. (As soon
as your service is activated, be sure to fully charge the phone’s
battery before using it again.)
Don’t hesitate to ask your Metro representative for more
information on additional features and services or visit
metrobyt-mobile.com.
Account Detail:
• Text Message Reminder. Metro provides a text message
reminder on your phone before payment is due.
• E-statement. View your statement summary online. (Only
available in select states.)
General Information
• Website: https://us.alcatelmobile.com
• Facebook: https://www.facebook.com/alcatelmobileus
• Twitter: https://twitter.com/alcatelmobileus
• Hotline Number: In the United States, call 855-368-0829 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our website: https://
us.alcatelmobile.com
Your phone is a transceiver that operates on GSM in quad-
band (850/900/1800/1900 MHz), UMTS in quad-band (B1/2/4/5),
LTE in TMO: B2/4/5/12 (MFBI) /66/71, or LTE roaming:
B7/20/1/3/13/25/26/41.
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s
memory. We recommend that you note the number the first
time you use your mobile phone by entering *#06# and keep it in
a safe place. It may be requested by the police or your operator
if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the device’s operation, depending on the
software release of your device or specific operator services.
TCL Communication Technology Holdings Limited shall not be held
legally responsible for such differences, if any, nor for their potential
consequences, which responsibility shall be borne by the operator
exclusively.
(1)
Contact your network operator to check service availability.