Quick Start Guide Alcatel would like to thank you for your purchase. We hope you will enjoy your high-quality mobile communication experience. For more information about your phone or to download the complete user manual version, please visit https://us.alcatelmobile.
Table of contents 1 Your Device.......................................................................1 1.1 Keys and Connectors................................................................. 1 1.2 SIM Card........................................................................................ 3 1.3 Battery............................................................................................ 4 1.4 Home Screen................................................................................ 5 1.
1 Your Device 1.1 Keys and Connectors Secondary Rear Camera LED Flash Primary Rear Camera Volume Keys Microphone Headset Connector Infrared Earphone & Speaker Front Camera Fingerprint Sensor Power Key P-Sensor Recent Apps • Touch to open a card view of applications you've worked with recently. Home • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assistant.
Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off, Restart or screenshot. • Press and hold the Power key and Volume key to take a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot. Volume Keys • In call mode, adjusts the earpiece or headset volume. • In Music/Video/Streaming mode, adjusts the media volume. • In general mode, adjusts the ringtone volume. • Mutes the ringtone of an incoming call.
2. Connect charger to power outlet. Note: Please use the cable that came with your device. Using other cables may damage the charging port or reduce battery performance. 1.3.2 Optimize Battery Life To optimize battery life, adjust your screen brightness and display timeout. 1. Adjusting brightness level: Lowering your screen brightness level can optimize your battery level. To adjust the brightness level, swipe upward from the Home screen, touch Settings > Display > Brightness level.
1.4.1 Status Bar The Status bar appears at the top of your Home screen. You will find icons indicating your device’s status and new notification alerts appear in the Status bar. Icon 1.5 Applications 1.5.1 App List Swipe upward from the Home screen to view the App list. Status Bluetooth® active Wi-Fi® active Network (full signal) Network (roaming) 4G LTE data service Airplane mode 1.5.2 Alarm set Battery (charging) Add/Remove Application 1.
4. 5. Create folders: To improve the organization of items (shortcuts or applications) on the Home screen, you can create a folder by stacking one app on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name. Wallpaper customization: You can change your wallpaper in two different ways: 1. Touch and hold an empty area on the Home screen and then select WALLPAPERS from bottom options.
2.2 International Call To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch . 2.3 3 Contacts 3.1 Create a New Contact 1. Wi-Fi Calling Swipe upward from the Home screen and select Contacts . Wi-Fi Calling can improve your coverage by allowing you to make phone calls over a Wi-Fi network (when a Wi-Fi network is available). 2. Touch 3. Enter contact’s name and other contact information.
5 5.2 Messaging Use the messaging feature to send and receive text (SMS) and multimedia (MMS) messages. 5.1 Create and Send a Message 1. From the Home screen, touch Messaging 2. Touch 3. Enter the phone number of the recipient in the bar at the top of the page or touch to add recipients. 4. Press the Type message bar to enter the text of the message. 5. Press to enter . to create a new text message.
6.2 Accessing Files To access media files and photos saved on your device or to transfer files from your device’s SD card (sold separately) to your computer, follow these steps: To connect device to PC 1. Use the USB cable that came with your device to connect the device to a USB port on your computer. You will receive a notification that the USB is connected. 2. If you use File Transfer or PTP, your phone will be automatically connected.
8 9.2 Software Updates To access Software Updates, follow these steps: 1. 2. 3. Connect your device to a Wi-Fi network and make sure it has a strong data connection. Ensure your battery is fully charged before starting the software update. Your device’s current battery level can be found on your device under Settings > Battery. From the Home screen, select Settings > System > System updates. 4. Touch Check for update and the device will search for the latest software. 5.
Safety and Use We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile device while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Do not allow your mobile device to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is 0°C (32°F) to +50°C (122°F) Note: The max value depends on the device condition, materials around it, and the housing paint and texture. Over 50°C (122°F) the legibility of the mobile device’s display may be impaired, though this is temporary and not serious.
Battery and Accessories Following air regulation, if the battery of your product is not charged, please charge first. Observe the following precautions for battery use: • Do not attempt to open the battery (due to the risk of toxic fumes and burns). • Do not puncture, disassemble or cause a short-circuit in a battery. • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60ºC. • Do not disassemble or open crush, bend or deform, puncture or shred.
The exposure standard for mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile device transmitting at its highest certified power level in all tested frequency bands.
For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
General Information •• •• •• •• Website: https://us.alcatelmobile.com Facebook: https://www.facebook.com/alcatelmobileus Twitter: https://twitter.com/alcatelmobileus Hotline Number: In the United States, call 855-368-0829 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
•• Call Detail. View your call detail online for a listing of all local calls made during the service cycle. (Additional charge applies.) Payment Options: There are several ways to pay for your Metro service. •• Auto Pay. Your credit or debit card is automatically debited two days before payment is due. •• Express Pay. Pay by credit or debit card online at metrobyt-mobile.com. •• By Mail. Include your account number and phone number on your check or money order and mail to: Metro by T-Mobile, P.O.
Your phone’s GPS system is enabled by default in order to permit use of planned future services; see your phone’s manual for instructions should you wish to disable your GPS for non-911 purposes. Metro Terms and Conditions of Service For the most recent and up-to-date version of the Metro Terms and Conditions of Service to which you agree and will be bound when you activate, use, change or pay for your Metro service, please visit metrobyt-mobile.com/terms. Welcome to Metro.
12 Month Limited Warranty For Warranty information and https://us.alcatelmobile.com/warranty/. support, please Troubleshooting visit Electronic Information For more information on Electronic Recycling: 1) Visit Alcatel Electronic Recycling Program website at https:// us.alcatelmobile.com/accessibility-compliance/electronic-recycling-program/, or 2) Call Alcatel US Customer Support at 1-855-368-0829.
My phone can't connect to a network or "No service" is displayed • Try connecting in another location. • Verify the network coverage with your service provider. • Check with your service provider that your SIM card is valid. • Try selecting the available network(s) manually. • Try connecting at a later time if the network is overloaded. My phone can't connect to the internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.
My callers can't leave messages on my voicemail • Contact your network operator to check service availability. I can't access my voicemail • Make sure that your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone memory as it might be full. • Contact your network operator to check service availability and MMS parameters. • Verify the server center number or your MMS profile with your operator.
Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. © 2019 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice.
