User's Guide

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General information ............
Website: http://www.alcatelonetouch.ca
Facebook: facebook.com/alcatel
Twitter: twitter.com/alcatel
Instagram: instagram.com/alcatel
Hot Line Number: In the United States, call 855-368-0829 for
technical support. In Canada, call 855-844-6058 for technical
support.
Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong
Kong Science Park, Shatin, NT, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.ca
Your telephone is a transceiver that operates on GSM in quad-
band (850/900/1800/1900 MHz) or UMTS in (B/2/5), FDD in
(B2/4/5/7/12/17).
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the phone’s memory. We
recommend that you note the number the first time you use your
telephone by entering *#06# and keep it in a safe place. It may
be requested by the police or your carrier if your telephone is
stolen. This number allows your mobile telephone to be blocked
preventing a third person from using it, even with a different
SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
release of your telephone or specific carrier services.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the carrier exclusively.
(1)
Contact your network operator to check service availability.
Warranty ................................
TCL Communication Ltd. warrants to the original retail purchaser
of this wireless device that should this product or part thereof
during normal consumer usage and condition be proven to be
defective in material or workmanship that results in product failure
within the twenty four (24) months from the date of purchase
as shown on your original sales receipt from an authorized sales
agent. Such defect(s) will be repaired or replaced (with new or
rebuilt parts) at the company’s option without charge for parts or
labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first twelve or twenty four
(12/24) months period from the date of purchase as shown
on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option
without charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any
of the following conditions occur:
•Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used;
•Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
•Modification or repair performed by individuals not authorized
by TCL Communication Ltd. or its affiliates;
•Changes to the device operating system by the user or third
party applications;
•Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of les, crash, high voltage, corrosion, oxidation;
•Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
•Rooted devices;
•Damage as result of physical abuse regardless of cause.