Product Info

13
I can't add a contact
•Make sure that your SIM card contact list is not full; delete some files
or save the files to the phone.
My callers can't leave messages on my voicemail
•Contact your network carrier to check service availability.
•Set up your voicemail with your carrier, so that your caller can leave
a message.
I can't access my voicemail
•Make sure that your carrier’s voicemail number is correctly entered in
"Voicemail number".
•Try later if the network is busy.
I can't send and receive MMS
•Check your phone memory as it might be full.
•Contact your network carrier to check service availability and MMS
parameters.
•Verify the server center number or your MMS profile with your carrier.
•The server center may be swamped. Try again later.
•Start a new Messaging string. You messaging string may have reached
its limit.
SIM card PIN locked
•Contact your network carrier to obtain the PUK (Personal Unblocking
Key) code.
I can't connect my phone to my computer
•Check to make sure the USB port is not broken. If it’s not working, try
another USB port on your computer.
•Make sure USB drivers are properly installed.
•If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File Transfer
from www.android.com/filetransfer/.
•Make sure that you’re using the correct cable from the box.
I can't download new files
•Make sure that there is sufficient phone storage space for your
download.
•Select the microSD card as the location to store downloaded files.
•Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your phone is visible to
other users.
• Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
•Make sure that you follow the complete charge time (minimum 180
minutes).
•After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•Adjust the brightness of screen as appropriate.
•Extend the email auto-check interval for as long as possible.
•Update news and weather information on manual demand, or increase
their auto-check interval.
•Exit background-running applications if they are not being used for
extended periods of time.
•Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
BUZZ6T 3G 4047G_Safety Leaflet_US_V8_170601.indd 13 2017/6/1 14:08:40