User's Manual

•Contact your network operator to check service availability

I can't access my voicemail

•Make sure your operator’s voicemail number is correctly

entered in "Messages/Voice mail server"

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory availability as it might be full

•Contact your network operator to check service availability and

check MMS parameters

•Verify the server centre number or your MMS profile with

your operator

•The server centre may be swamped, try again later

The flickering icon is displayed on my standby screen

•You have saved too many short messages on your SIM card;

delete some

SIM card PUK locked

•Contact your network operator to obtain the PUK code

(Personal Unblocking Key)

I am unable to download new files

•Make sure there is sufficient phone memory for your download

•Select the microSD card as the location to store downloaded

files

•Check your subscription status with your operator

The phone can't be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible

to other users

•Make sure that the two phones are within Bluetooth’s

detection range

How to make your battery last longer

•Make sure you follow the complete charge time (minimum

3 hours)

•After a partial charge, the battery level indicator may not be

exact. Wait for at least 20 minutes after removing the charger

to obtain an exact indication

•Adjust the brightness of screen as appropriate

•Deactivate Bluetooth when not in use

Alcatel is a trademark of

Alcatel-Lucent and is used under license by

TCL Communication Ltd.

TCL Communication Ltd. reserves the right to alter

material or technical specification

without prior notice