Safety, Precautions, and Troubleshooting www.sar-tick.com This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on Radio waves section. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
Safety and use ������������������������������������������������������������������������������������������������� We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, orientation, or movements.
In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non-European Union jurisdictions: Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.
The exposure standard for phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands.
- Increase the separation between the equipment and receiver; - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected; - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g.
You can access, review and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request. Licenses ������������������������������������������������������������������������������������������������������������� microSD Logo is a trademark.
US Information Concerning the Federal Communications Commission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.
General information ��������������������������������������������������������������������������������������� • Website: www.alcatelonetouch.com • Facebook: facebook.com/alcatel • Twitter: twitter.com/alcatel • Instagram: instagram.com/alcatelmobile • Hotline: In the United States, call 855-368-0829 for technical support. • Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong.
Disclaimer There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services. TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively. Warranty For Warranty information and support, please visit http://www.alcatelonetouch.us/product-support.
Troubleshooting ����������������������������� Before contacting the service center, you are advised to follow the instructions below: • To have optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • To update your system software, use the Updates command in your phone’s settings. • To set your phone to factory default, use the Backup and reset in the phone’s settings, All your phone data will be lost permanently.
I can't find my contacts • Make sure that your SIM card is not broken. • Make sure that your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • Adjust the volume during a call by pressing the Volume up/down key. • Check the network strength. Move to a location with stronger signal strength. • Make sure that the receiver, connector or speaker on your phone is clean.
I can't access my voicemail • Make sure that your carrier’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone storage as it might be full. • Contact your network carrier to check service availability and MMS parameters. • Verify the server center number or your MMS profile with your carrier. • The server center may be swamped. Try again later. • Start a new Messaging string.
After Factory data reset is performed, I can't use my phone without entering Google account credentials • After reset is performed, you must enter the original Google account credentials that were used on this phone. • If you don’t remember your Google account credentials, complete Google account recovery procedures. • If you still cannot access your phone, apply to the authorized repair center, but remember that it will not be regarded as warranty case.
