Product Info

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General information �������������������������������������������������������������������������
• Website: www.alcatelonetouch.us
• Facebook: facebook.com/alcatel
• Twitter: twitter.com/alcatel
• Instagram: instagram.com/actalel
• Hotline: In the United States, call 855-368-0829 for technical support. In Canada, call 855-844-6058 for technical support.
• Manufacturer: TCL Communication Ltd.
• Address: Flat/RM 1910-12A, Block 3, China Hong Kong City, 33 Canton Road, Tsimshatsui, Kowloon, Hong Kong.
• Electronic labeling path: Touch Settings > Regulatory & Safety or press *#07#, you can find more information about labeling
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On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by email to ask any questions you may have.
Your phone is a transceiver that operates on GSM in quad-band (850/900/1800/1900 MHz), UMTS in quad-band (B1/2/4/5/8), or LTE in hexa-band
B1/2/3/4/5/7/12/13/17/28.
Protection against theft
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Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the
first time you use your phone by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your carrier if your phone is stolen. This number
allows your phone to be blocked preventing a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific
carrier ser vices.
TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by
the carrier exclusively.
(1)
It depends on countries.
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Contact your network carrier to check ser vice availability.