User's Manual

21
SERVICE ACTIVATION
If you are a new T-Mobile
®
customer and your service
has not yet been activated, simply call Customer
Care at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information
when activating service:
n
Your Service Agreement and the agent code on
your Agreement
n
Your name, home address, home phone
number, and billing address
Note: For business and government accounts,
please provide the organization’s name,
address, and tax ID.
n
Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes
n
Your choice of T-Mobile rate plan and services
(see www.t-mobile.com for latest plan
information)
n
Your SIM serial number and IMEI number
(located on the box barcode label)
By activating service, you acknowledge that you have read, understand,
and agree to be bound by each of T-Mobile’s Terms and Conditions, and
by your Service Agreement.
SUPPORT
This guide provides you with the information you need
to get started.
For more information and additional support, please
visit www.t-mobile.com/support where you can:
n
Register at my.t-mobile.com to check your
minutes, pay your bill, upgrade your device, and
change your rate plan.
n
Review your device’s User Manual and
troubleshooting FAQs.
n
View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.