5022N Quick Reference Guide ALCATEL ONETOUCH would like to thank you for your purchase. Our goal is to provide you with a high-quality mobile communication experience. For more information about how to use your mobile phone, please visit www.alcatelonetouch.us to consult the FAQs.
Indice 1 Your mobile ��������������������������������������������������������������������� 3 2 Text input ���������������������������������������������������������������������� 14 3 Phone call ���������������������������������������������������������������������� 16 4 Contacts ������������������������������������������������������������������������ 18 5 Messaging ���������������������������������������������������������������������� 18 6 Email ��������������������������������������������������������������
1 Your mobile ������������������ 1.
Camera Flash/Flashlight Power key Volume up Volume down Recents key • Recent apps. Touch to open a list of thumbnail images of apps you've worked with recently. Touch it to open an app. Swipe it left or right to remove a thumbnail from the list. Home key • From any application or screen, touch to return to the Home screen. • Touch and hold to open Google search. • Double-click the home button to access the camera application.
Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Reboot/Airplane mode. • Press and hold the Power key and Volume down key to capture a screenshot. • Press and hold the power key for at least 8 seconds to force reboot or hold it longer to power off. Volume Keys • Under call mode, adjusts the earpiece or headset volume. • In Music/Video/Streaming mode, adjusts the media volume. • In general mode, adjusts the ringtone volume.
1.2 Getting started 1.2.1 Set up Removing or installing the back cover Inserting or removing the SIM card You must insert your SIM card to make phone calls. Power off your phone before inserting or removing the SIM card. Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out. For this phone, both SIM1 and SIM2 can support 2G and 3G networks.
Installing or removing the battery Please power off your phone before removing the battery. • Insert and click the battery into place, then close the cover. • Unclip the cover, then remove the battery. Installing or removing the microSD card To install, insert the microSD card first, and then place it into the slot with the gold contact facing down. To remove the external microSD card, slide and take it out from the slot.
1.2.2 Power on your phone Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up. Set up your phone for the first time The first time you power on the phone, you should set the following options: Language, Google Account, etc. Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network. 1.2.
1.3.1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the item to enter the available options. Drag Place your finger on the screen to drag an object to another location. Slide/Swipe Slide the screen up and down to scroll through the applications, images, web pages, etc. Flick Similar to swiping, but flicking makes it move quicker.
Status icons GPRS connected Bluetooth is on GPRS in use Connected to a Bluetooth device EDGE connected Speakerphone is on EDGE in use Roaming 3G connected Headset connected 3G in use No SIM card installed HSPA+ connected Vibrate mode HSPA+ in use Battery is very low Signal strength Battery is low Wi-Fi is on Battery is partially drained Connected to a Wi-Fi network Battery is full Airplane mode Battery is charging No signal GPS is on Portable Wi-Fi hotspot is on Connected to VPN
Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia message Song is playing Problem with SMS or MMS delivery Radio is on New Google Hangouts message Uploading data New voicemail Download finished Upcoming event An open Wi-Fi network is available Screenshot captured Phone is connected via USB cable Both USB tethering and portable hotspot are on System update available USB tethering is on Carrier data use threshold approaching or e
Touch and drag down the Status bar to open the Quick settings panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly. Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information. Touch to switch to the Quick settings panel. Touch to clear all event–based notifications (other ongoing notifications will remain).
1.3.3 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc. 1.3.4 Personalize your Home screen Add You can long press a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen. Reposition Long press the item to be repositioned to activate the Move mode and drag the item to the desired position and release. You can move items both on the Home screen and the Favorite tray.
Consult recently-used applications To consult recently-used applications, you can touch the Recents key. Touch a thumbnail in the window to open the related application. Touch one thumbnail and slide left or right to delete it. 2 2.1 Text input ���������������������� Using Onscreen Keyboard Onscreen Keyboard settings Touch Settings\Language & input, touch the keyboard you want to set up and a series of settings will become available for your selection.
2.1.2 Swype keyboard Drag down the Status bar to open the notification panel to switch keyboards. Touch to switch between "abc/ Abc" mode. Touch & hold to switch between "abc/ ABC" mode. Press and hold to open settings. Touch to switch between symbol and numeric keyboard. Touch to enter text or numbers. Touch once to start a new line. Touch to input space. Switch keyboards from the messaging screen On messaging screen, drag down the Status bar to open the notification panel.
3 Phone call ����������������� 3.1 Placing a call To make a call when the phone is active, go to the Home screen and touch the Phone icon in the Favorites tray. Slide to access the RECENTS and CONTACTS. Touch to display keyboard. Display the suggested number(s). Touch and hold to access voicemail. Enter the desired number from the keyboard directly and touch to place the call or select a contact from CONTACTS or RECENTS by sliding or touching tabs, then choose your target SIM card to make the call.
If you make a mistake, you can delete the incorrect digits by touching . To hang up a call, touch 3.2 . Answering or rejecting a call When you receive a call: • Slide the icon to the right to answer; • Slide the icon to the left to reject; • Slide the message. icon upwards to reject the call by sending a preset To mute the ringtone volume of an incoming call, press the Volume up/down key. 3.
4 Contacts ������������������� 4.1 Adding a contact You can see and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Touch the on the Home screen, then touch the contacts list to create a new contact. 4.2 icon in the Synchronizing contacts in multiple accounts Contacts, data, or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.
5.1 Write message On the message list screen, touch the new message icon text/multimedia messages. to write Touch to create a new message. • Touch to see the whole message thread. • Touch & hold to activate delete mode. Sending a text message Enter the mobile phone number of the recipient in the Type name or number bar or touch to add recipients and touch the Type text message bar to enter the text of the message. Touch the icon to insert emotions or icons.
6 Email ������������������������� Other than your Gmail account, you can also set up external POP3 or IMAP email accounts in your phone. To open Email, go to the Home screen and touch the Email icon in the Favorites tray. An email setup wizard will guide you through the steps to set up an email account. • Enter the email address and password of the account you want to set up. • Touch NEXT.
7 Getting connected ������� 7.1 Connecting to the Internet 7.1.1 GPRS/EDGE/3G To connect to the Internet with this phone, you can use GPRS/ EDGE/3G networks or Wi-Fi, whichever is most convenient. The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G. To check the network connection you are using, touch Settings\ More\Cellular networks, and touch Access Point Names or Network operators. 7.1.
7.2 Browser �������������������������������������� Using the Browser, you can enjoy surfing the Web. To get onto the Web, go to the Home screen and touch the Browser icon in the Favourties tray. To go to a web page On the Browser screen, touch the URL box at the top, enter the address of the web page, and then confirm. 7.3 Connecting to a computer With the USB cable, you can transfer media files and other files between micro SD card/internal storage and a computer.
7.4 Sharing your phone's mobile data connection You can share your phone's mobile data connection with a single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. To turn on USB tethering or Wi-Fi hotspot • Touch Settings\More\Tethering & portable hotspot. • Touch the switch of USB tethering or Wi-Fi hotspot to activate this function. hese functions may incur additional network charges T from your network operator.
8 Find my location using GPS satellites ���������������� To activate your phone’s global positioning system (GPS) satellite receiver: • Touch Settings\Location. • Touch the switch to turn on Google's location service. You can then open Maps to find your location: Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters (“street level”).
9 Data backup ������������������ This phone enables you to back up your phone’s settings and other application data to Google servers with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function: • Touch Settings\Backup and reset • Touch the switch of Back up my data.
11 Applications & Internal storage ������ 11.1 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can • Communicate with friends. • Exchange messages or emails with friends. • Track your location, see traffic situations, search for locations and get navigation information to your destination. • Download more applications from the Google Play Store and more.
12 Upgrade ������������������ You can use the FOTA Upgrade tool to update your phone's software over Wi-Fi or your service provider's wireless network when updates become available. 12.1 FOTA Upgrade Using the FOTA Upgrade tool you can update your phone's software. To access System updates, touch the Application tab from the Home screen, then select System updates or touch Settings\ About phone\System updates. Touch to check for updates, and the phone will search for the latest software.
Safety and use...................... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any.
Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
• PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
In non European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.gowirelessgogreen.org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone.
- Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd.
• LICENCES microSD Logo is a trademark. he Bluetooth word mark and logos are owned by the T Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ALCATEL ONETOUCH POP STYLE 5022N Bluetooth Declaration ID D026888 The HD Voice Logo is owned by the GSM Association ("GSMA" or "Licensor").
Hearing Aid Compatibility Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. This device is HAC M4/T3 compatible. Reference ANSI C63.19-2011 For more information please visit our website http://www.alcatelonetouch.us. FCC ID: 2ACCJB032 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
General information ����������� • Website: www.alcatelonetouch.us • Facebook: http://www.facebook.com/alcatelonetouchusa / www.facebook.com/alcatelonetouchcanada • Twitter: http://www.twitter.com/alcatel1touch • Hot Line Number: In the United States, call 855-368-0829 for technical support. In Canada, call 855-844-6058 for technical support. On our Website you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
TCL Communication Ltd. Warranty.............................. TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication Ltd. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law.
Troubleshooting ������������������ Before contacting the service centre, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset and Mobile Upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the Volume up key at the same time when powered off).
My phone can't charge properly • Make sure you are using an ALCATEL ONETOUCH battery and the charger from the box. • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C to +40°C). • When abroad, check that the voltage input is compatible.
Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode.
I can't access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped, try again later.
• Update news and weather information on manual demand or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.
