User's Manual
14
I can't connect my headset with my mobile
phone.
• Ensure your headset is turned off and is properly
charged.
• Ensure the headset is properly paired with your
mobile phone.
• Ensure your mobile phone’s Bluetooth feature is
activated.
Please refer to your mobile phone user guide for
specific instruction.
• Ensure the headset is within 32 feet range
of your mobile phone and there are no
obstructions, such as walls or other electronic
devices in between.
If the above steps do not solve your problem, please
recharge the headset and remove your mobile
phone’s battery for a while.