User's Manual

Table Of Contents
13
Troubleshooting
I can hear crackling noise.
To receive the best audio quality, it is recommended
to wear your headset on the same side of the body
as your mobile phone.
I can't hear anything in my headset.
• Ensure the headset is turned on and is properly
charged.
• Ensure the headset is properly paired with the
mobile phone.
• Ensure that the mobile phone is connected with
the headset
If it does not connect, either refer to the mobile
phone's Bluetooth menu or see “Using Your
Headset” and “Pairing Your Headset with a
Bluetooth Mobile Phone”.